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Self Service Tool

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CDT Import and Export Ydk prefs save option in SST insted of manually copying

When we do CDT, we are pasting YDK prefs manually in SST, this may cause an issue due to human error. if we have an option to save this file in SST, will be helpful and human errors will be mitigated.
over 2 years ago in Self Service Tool 1 Planned for future release

COGNOS REPORT- Can the reports can be published to any FTP locations.

Is there a way to send the Cognos report to FTP location rather than emailing the cognos report as an attachment. Currently we are sending the Report via email which customer need to download and put it in a location to process it further. So they...
over 2 years ago in Self Service Tool 1 Functionality already exists

Ability to generate CDT differences between two CDT Full export and apply the differences to a target environment

Configuration differences to largely automate migration of differential configuration from a lower work stream to a higher work stream without re-typing. Configuration differences to automate removal of configuration from a higher work stream if i...
almost 3 years ago in Self Service Tool 2 Future consideration

DB Extract agent should be extracting data more frequently

Currently the field 'FrequencyInHours' in the DB Extraction agent configuration defines how frequently the data can be extracted. The min value for FrequencyInHours is 1 hour. This would mean that we can only pick up data that is older than 1 hour...
almost 3 years ago in Self Service Tool 4 Not under consideration

Being able to monitor and get alerted for external services failures

External Services Monitoring Example: Alert if OMS not able to connect with Vertex Agent Trigger Failures Alert if Agent Job trigger failed/Failure
about 3 years ago in Self Service Tool 0 Functionality already exists

Being able to get alerted based on log file monitoring

It would help to view data similar to Kibana Based Dashboards and get alerts based on Error Codes & Rate of Error Codes.
about 3 years ago in Self Service Tool 5 Not under consideration

MQ Monitoring

Ability to view contents of a Queue Number of messages/Queue Depth Oldest Message Ability to clear Bad data/Add for any Smoke test Receive Queue Depth Alerts (via pagerduty). Aging Messages Alerts Idle Time - No transactions in the queue in last o...
about 3 years ago in Self Service Tool 2 Not under consideration

Real Time - Order Processing Dashboard required

We would like to measure the below KPIs (and get alerted) Orders Flow by Selling Channel ( Web, Call Center, Store) By Hour, By Day, Trend Graph for Previous day vs Current Order Allocation Summary By Fulfillment Channel ( DC, Store, DropShip) By ...
about 3 years ago in Self Service Tool 2 Future consideration

Ability to issue a common build that includes all extensions

In the on-prem world, we would build custom extensions and issue smcfs build. In the cloud world, we are required to create UI extension jars (for call center, and other apps) and drop the respective jar files under respective application WEB-INF ...
about 3 years ago in Self Service Tool 2 Future consideration

Providing a separate channel for interfaces (Mule Soft / SSIS / BizTalk) to connect to Cloud MQ.

Please provide separate channel / interface to connect to Cloud MQ in OM. This way it is easy for the dev team to isolate errors.
about 3 years ago in Self Service Tool 2 Not under consideration