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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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ADD A NEW IDEA

Self Service Tool

Showing 57

Build server for OMoC clients

I am seeing lack of build servers as part of OMoC offering a big challenge with many client small & big. Today the client is responsible to setup this environment and whether they have an extended team to support their implementation or not, t...
over 4 years ago in Self Service Tool 0 Not under consideration

Customised monitoring dashboard views

The current SST monitoring dashboards are limited to filtering on queues per session - there is no way to save a view or create a dedicated link to quickly access the same view again (user setting not persisted). Where technical members may reacti...
19 days ago in Self Service Tool 0 Submitted

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
4 months ago in Self Service Tool 2 Future consideration

SST - > Server Configuration Tab-> Enable Sorting based on Columns

SST - > Server Configuration Tab-> Enable Sorting based on Columns. Currently none of the columns are allowing Sorting. Having the ability to sort based on Name,Type,Profile,Number of Instances and Status will be helpful.
5 months ago in Self Service Tool 0 Future consideration

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
5 months ago in Self Service Tool 0 Under review

Enable Stop Deployment option

There are occasions where we accidentally click on deploy button and there is no way we can stop the deployment. Can the product atleast ask for a confirmation before initiating the process? or lets have a stop deployment option in the lower envir...
8 months ago in Self Service Tool 3 Not under consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
9 months ago in Self Service Tool 3 Future consideration

Build and Deploy only the war needed + Build script per Env

IDEA-1: Todays it is not possible to build only selected war of the application that requires rebuild. Every time whole ear is built with all the wars which takes quite a time. It would be great if user can select the required war to be rebuild an...
12 months ago in Self Service Tool 0 Future consideration

publicly accessible system status page

Availability of a publicly accessible system status pages to provide transparency around service availability and performance for the SCBN products or other IBM products.
about 1 year ago in Self Service Tool 0 Future consideration

Add Dev Toolkit version check & download for SST Command Line Tools

Add a method / option to the command line tool to pull the dev toolkit version for latest (overall) or for a particular environment -- and show a version string. As a bonus, add a method / option to download the latest dev toolkit version. For bon...
about 1 year ago in Self Service Tool 0 Future consideration