IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4

All ideas

Showing 288

Be able to link orders and show in the UI

In the new UI we would like to be able to manually create an order and then link it to the original order so that is shows in the Order Summary screen as linked orders.
about 3 years ago in Call Center 1 Future consideration

Quick Button to search a customer's Order History

In the new UI we would like a button that allows the user to click a single button and find the customer's order history. This should show all of the customer's orders in the order search screen.
about 3 years ago in Call Center 3 Future consideration

Phone Number field should be limited based on Country

In the current UI, we were planning to modify the phone number field to accommodate the phone numbers in each country we ship to. We would like for this to be OOTB in the new UI so no customizations are needed.
about 3 years ago in Call Center 1 Future consideration

Email Address should not be a Hyperlink

In the old UI we had to customize the email address so it was not a hyperlink. In the new UI we would like the email address to be string value OOTB.
about 3 years ago in Call Center 1 Future consideration

Ability to remove unwanted buttons

In the old version of the UI we had a need to remove the button for delivery and pick up, but that was difficult so we opted to make them not usable. In order to have the cleanest UI we would like to be able to remove buttons altogether.
about 3 years ago in Call Center 2 Future consideration

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
about 3 years ago in Call Center 3 Future consideration

Purpose field in pick request allows only two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP

Purpose field in pick request is only allows two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP. This will help store to differentiate what type of PICK request. We need purpose field value to be supported in pick preferences ...
about 3 years ago in Store Engagement / APIs & SDKs 6 Future consideration

Ability for store associates to execute the adhoc cycle count without any explicit assignment

If we assign Adhoc Cycle count task link access to store associates, he is able to create a adhoc cycle count task, but he is not able to complete the task without manager assign the adhoc cycle count task created by him. we need an ability by ass...
about 3 years ago in Store Engagement / Usability 10 Future consideration

Need to record UserId and the reason for the pick cancellation.

We are not recording the UserId and the reason of cancel if user cancel the pick through store UI.It is very difficult to idendify the user who did cancel and the reason of cancel for Bopis Order.
over 3 years ago in Store Engagement / APIs & SDKs 7 Future consideration

Ability to assign multiple SKUs with all bin locations or single sku with all bin locations

Ability to assign multiple SKUs with all bin locations or single sku with all bin locations. Currently SIM UI don't have cycle count bulk assignment feature for single or multiple skus. Filter count requests based on the SKU's / bin locations.
over 3 years ago in Store Engagement / Usability 13 Future consideration

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