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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Store Engagement

Showing 13

Product improvement for reading pdf and ZPL data along with image format

Currently OMS Provides SFS Feature which helps to print data only if it is in image format. FedEx and UPS carrier system supports image data. But other carriers like postAT, DHL send response in pdf data or ZPL data form. IBM does not support thos...
about 1 year ago in Store Engagement 1 Not under consideration

Ability to capture personalization on items

Allow using configurator to capture/add Personalization on top of an item e.g. rubber stamping/embroidery etc. on top of an item via Store Order.
about 3 years ago in Store Engagement / Usability 0 Not under consideration

Consolidate Call Center and Store Engagement into a single Customer Engagement Solution

The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
over 4 years ago in Store Engagement / Performance 1 Not under consideration