IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Self Service Tool

Showing 57

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
5 months ago in Self Service Tool 0 Under review

Provide scripting option to import, export, and deploy CDT xml files

The ssctl command can be used to upload and deploy customizations jar files. It would be nice to expand the functionality of this command to support the upload, download, import, export, and deployment of CDT xml files. This would enable automatio...
over 1 year ago in Self Service Tool 0 Future consideration

Schedule Server to Stop and Start through SST

Currently the SST allows to set the scheduling of the server to either Trigger at a certain time or to Start and Stop within the 24 hours. We would need the ability to schedule the Data Extract Server to be stopped during the weekily DB Reorg bein...
about 1 year ago in Self Service Tool 0 Future consideration

Enable Stop Deployment option

There are occasions where we accidentally click on deploy button and there is no way we can stop the deployment. Can the product atleast ask for a confirmation before initiating the process? or lets have a stop deployment option in the lower envir...
8 months ago in Self Service Tool 3 Not under consideration

Automating CI/CD build/deployment pipeline starting with the development environment

We were working on a build/deployment pipeline for the IBM Sterling Order Management System (OMS) and there seemed to be too many manual steps in this process going from development to QA to PROD. We were hoping to get a more automated build/deplo...
almost 2 years ago in Self Service Tool 1 Functionality already exists

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
9 months ago in Self Service Tool 3 Future consideration

DB tool usability enhancements

The DB query tool that comes with OMoC 2.0 has multiple usability issues. 1) on running a query, do not scroll the query entry window to the top, but leave the cursor where it is in the window 2) I should not need to add a space at the end of each...
over 3 years ago in Self Service Tool 1 Future consideration

Build and Deploy only the war needed + Build script per Env

IDEA-1: Todays it is not possible to build only selected war of the application that requires rebuild. Every time whole ear is built with all the wars which takes quite a time. It would be great if user can select the required war to be rebuild an...
11 months ago in Self Service Tool 0 Future consideration

Provide a way to deploy database changes such as adding a new field ahead of the full deployment.

Due to it taking an extra hour about for the DB entity updates and the required re-org activity a deployment that adds a new field takes longer than a normal deployment. Due to this want to be able to run it separately just like the on-prem versio...
almost 4 years ago in Self Service Tool 1 Future consideration

CoC 19.1 SBC extensibility workbench opened in Firefox 60.x forces installation of jsLib that is incompatible with Firefox 60.x

Environment Info CoC 19.1 devtoolkit Problem Statement When following the documented CoC instructions to enable extensibiility workbench for SBC at the following link, trying to use Firefox 60.x forces the installation of jsLib add-on that is i...
about 4 years ago in Self Service Tool 1 Is a defect

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.