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OMS - Order Management (OnPrem & OMoC)

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Gift card auto cash out is currently not supported by OMS even though its the law in certain states

Several states in united states have a law for gift cards tender i.e. after gift card tender if remaining balance on the card is below threshold, it must be given as cash to customer in same transaction. Threshold varies by state, some states have...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

VISA needs support for Refund Authorization

VISA has a new mandate regarding refunds: https://usa.visa.com/dam/VCOM/global/support-legal/documents/new-purchase-return-vbs-10-apr-17.pdf According to this, retailers/merchants are required to make a refund authorization call to VISA before the...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Enable publishing of YFS AUDITS to external systems

Enable publishing of YFS AUDITS to external systems. This is similar to what we can do with YFS_ORDER_AUDITS see link http://www-01.ibm.com/support/docview.wss?uid=swg22000181 . 1) We would like the data in the below format , This is similar t...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Getting the Audit information by Date Range

The getAuditList API returns a list of audit records satisfying a set of given criteria. It lists the entire audits and there is no creature get the Audits for periods.
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

disallow user-supplied input to be part of error messages in the url.

During the security test we found that, User-supplied input is directly reflected into some error messages of the application url, and an error message isreflected back to the user containing the supplied text. Please find attached the screenshot ...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

Return Order Invoice should not automatically reduce the LineCharge(DISCOUNT). If it is more than LineTotalWithoutTax but equals to LineTotalWithTax

Scenario: A Sales order is Created-Scheduled-Releases-Shipped-Invoiced(Either Order or Shipment Invoicing), Item theft reported, Customer care gave entire line total as a discount. Later item was identified at a Carrier location, and processed as ...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 3 Not under consideration

RTAM - Cannot run RTAM in multi threaded mode

Refer this PMR - https://www.ibm.com/mysupport/s/case/5000z00001FdfZAAAZ/service-to-execute-on-completion-of-work-in-agent-runtime-properties-does-not-work-in-multi-threaded-mode Let me consider a scenario here Total Records - 13000 Max Rec...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Scheduling agent triggers in different time zones (Other than UTC)

Currently the advances scheduling option for agents only takes time in UTC and triggers the same in UTC time zone. For different countries like US people want agents to be trig-erred in their time zone for example EST. EST has to be converted to U...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Modify Api security on an user group multiple times

Based on the PMR I raised regarding api permission I got to know that the below are the steps to enable api security on an user group. Got this from PMR********* In order to modify the API permissions of a user group, you can follow these steps...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Serialnumber management for spare parts

Sales order process for spare parts requires determination of parts with associated serial number. Currently, OMS requires shipnode to be known, but to make use of sourcing capabilities in OMS shipnode are to be determined during scheduling and so...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

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