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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 284

Exclude set periods from the Movement and Forecast Usage calculation due to strike or curtailment

Asset Intensive companies tend to have unionized labor forces that can go "on strike" for a number of months at a time. The usage during these strike periods tends to be considerably curtailed or non-existent. The impact of a 4-6 months-long strik...
over 1 year ago in Maximo Inventory Optimization 1 Future consideration

Rotables Logic Widget

A Functionality around Split Valuation materials to allow for overall right-sizing Core, Repaired, New, Capital materials from SOH and ROP/MAX = How many of each type is needed, how many are "in rotation" where are they, how many are due back eith...
almost 2 years ago in Maximo Inventory Optimization 6 Future consideration

Add Additional DL and custom message to the proactive notifications and service disruptions from IBM

0n 7/16, Network disruption at IBM end had impacted the Release order agent to look for GIV inventory instead of IV and closely 5000 orders got cancelled because of this issue. Later we restarted release agent to fix the issue. OMS team did not re...
almost 2 years ago in Order Management (OnPrem & OMoC) 2 Future consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
almost 2 years ago in Self Service Tool 3 Future consideration

Bin/SKU Dedication - Ability to see bin assigned to SKU when searching at the SKU level

Current situation: In SIM, a user can assign SKUs to a bin as dedicated to that bin. When searching for bins, the user can see the SKUs that are dedicated to that bin. This is great if the user is searching for bins with SKUs. Requirement: In SIM,...
almost 2 years ago in Store Engagement / Usability 0 Future consideration

MRO-IO Analytics - Report Scheduling

Client had a number of reports created - but was requesting if reports could be scheduled to be run with defined filters and a distribution list to receive the report via email with file type (PDF vs Excel).
almost 2 years ago in Maximo Inventory Optimization 1 Future consideration

OMS Kubernetes Deployment - Add Labels

In the containerized version of OMS, the pods themselves have Kubernetes attributes called Labels, which allows us to filter by them during deployment (for example, to deploy only those whose "role" is "agentserver". However, Kubernetes has a Reso...
almost 2 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Ability to create Alerts in IBM Call Center for Commerce using HTML formatting instead of plain text.

We use alerts as a workflow system to report tasks to particular areas of the contact center to assist customers. The agents will copy and paste from a resource guide web page with the details they need to capture, having the format in HTML allows...
about 2 years ago in Call Center 0 Future consideration

Change Request Reporting data capture

As part of Change Request Project - Report data capture was not included - Client has been on the Solution for 6 months - client requestors and management request reporting capability that has been partially addressed within the product as a mass ...
about 2 years ago in Maximo Inventory Optimization 3 Future consideration

Protection/Unprotect from Bulk

During project client had "protected" one field for hundreds of items - which when they came over to MRO - they are still "Protected", but now they want to remove the protection and asking if this can be done via the bulk features. It was noted th...
about 2 years ago in Maximo Inventory Optimization 1 Future consideration