IBM Sterling


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Customer data is stored in the dedicated instance of the mongodb

Telstra Security Operations - Risk Assessment Rating Medium Solution hypervisor and storage is not dedicated to Telstra. The application and VM's and a separate instance of mongo db are dedicated to Telstra but the hypervisor and IBM cloud object ...
almost 3 years ago in Supply Chain Insights / Data Management 1 Not under consideration

Customer specific encryption keys for cloud object storage (Resolution Rooms)

Telstra Security Operations - Risk Assessment Rating Medium Data at rest is encrypted using a shared encryption key. Mitigation Recommendation:IBM to provide a solution where encryption keys are unique for each customer.
almost 3 years ago in Supply Chain Insights / Data Management 1 Not under consideration

Logging and Monitoring - extend the storage of Application logs to 12 months

Telstra Security Operations - Risk Assessment Rating High Audit logs are not stored for 12 months or sent to Telstra's splunk solution. Infrastructure audit logs are stored for 12 months but application audit logs only stored for 90 days. Mitigati...
almost 3 years ago in Supply Chain Insights / Data Management 1 Planned for future release

Ability to override the Node Transfer Schedule Data and use the external Transit days by enhancing the GetDeliveryLeadtimeUE

In ScheduleOrder API/Transaction we use GetDeliveryLeadtimeUE to pass the transit days. This Transit days are taken into availability date calculation only when Node Transfer schedule is not setup in the system. If the Node Transfer Schedule data ...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Order Status changes to be audited

when order line status is changed by schedule order/release order or any other API's, status change is not getting audited in the order audit tables. Request to get this feature added
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Planned for future release

CSR must be able to process refunds against the shipped quantity

When CSR does a refund for an overage product (Meat/Deli), IBM matches Refund quantity with ORDERED qty, NOT with SHIPPED quantity. This causes discrepancy during settlement, and needs to be manually adjusted
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Required IV phase 2 inventory snapshot API equivalent to RTAM full sync.

Required IV phase 2 inventory snapshot API equivalent to RTAM full sync.
almost 3 years ago in Inventory Visibility 0 Functionality already exists

In the in-flight screen (managed services).. what I am asking for is just an additional drop-down selection in the 'My Teams Cases' for 'All' products. Two of the three case categories have a drop-down selection for "ALL products". My TEAMS category is the one missing this drop down option.

I would like members of my team to have the ability to look up PERs and data management tickets in closed cases. For My tickets, and Tickets I am added to.. the option is there.. just not on "My Teams tickets".. The only way for other members to s...
almost 3 years ago in Sterling Supply Chain Business Network / Inflight 1 Not under consideration

CX SYSUE1 Refresh only if it has no errors

Actually, if there is errors in SYSUE1, a refresh is still done. That can hang a lot of requests in TRC=4608L. It would be great if there was a verification of the file before the swicth and that the switch be rejected in that case.
almost 3 years ago in Sterling Connect:Express 1 Not under consideration

Configuration Center:Disable Deploy button when while import is in progress .

Hi Team Please disable Deploy button when while import is in progress . We had urgent situation where even through the values are present in the Codelist map is unable to fetch the Values.So we tried to undeploy and Deploy it agian and it worked. ...
almost 3 years ago in Sterling Supply Chain Business Network / Onboarding 0 Not under consideration

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