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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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OMS - Order Management (OnPrem & OMoC)

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Provide for consideration of in-store take-sales (non-order) / cash-and-carry when calculating node sell-thru - without impacting transaction quota

Today, Sterling provides for calculation of store node sell-through velocity based on the order fulfillment that OMS has visibility to by virtue of orchestrating orders. However, in practice, a given store node derives a large portion of its sell-...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Ability to convert JSON payload to XML sent to asynchronous defined in OMS

OMS currently supports conversion of JSON payloads to XML if passed to REST endpoints defined from OMS. However, if there are asynchronous services defined in OMS using JMS/ MQ, it mandates that the inputs passed is always XML for consumption by O...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Alerts for Agent Exception to be raised per order

When any alert is raised for Agent Exception for an order , all the alerts are consolidated under AGENTEXCEPTION exception type and not per order number. if alerts are available for each order number , it will be easier for IT support team to look...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

To enhance the WebStore application to support the pagination strategy -"GENERIC"

PaginationStrategies are set to perform ServerSidePagination or MixedPagination. It helps to fetch the records in batches. Store supports NEXTPAGE Strategy. But not all the OOTB List APIs support NEXTPAGE Strategy. By default, only 'Generic' strat...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Returns processing on over shipped catch weight quantities

When a refund is initiated on an overage product (Meat/Deli), IBM matches Refund quantity with ORDERED qty, NOT with SHIPPED quantity. This causes discrepancy during settlement, and needs to be manually adjusted.
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Planned for future release

Prevent reversing existing authorization upon error on subsequent authorization requests on the card

A valid authorization can be used to charge the member upon ship confirmation and hence the product should not be reversing all the authorizations on the tender.
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Provide capability for a BUC user to get from Node exception alert or a Node Details page to Node’s order list

OMNI Fulfillment managers oversee several hundred nodes and need the ability to see a Node's open order, or orders flagged as an exception, while reviewing the node's alerts or from the Node Detail page. Use Case. How to get from Node exception to...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Planned for future release

Add support for alerts with data security groups/teams, filter alerts based on enterprise assignment in the team.

Currently alerts aren't managed by team assignment, the request is to fix that so that if a user belongs to a team that is restricted to enterprise 1 they are only able to see alerts associated to enterprise 1 and not enterprise 2 or 3.
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Attributes in Device definition should be available in getDeviceList API input and output

Through API manageDevice, we can define the attribute values against any printer that we are configuring. But there is no capability to fetch the details of these attributes using getDeviceList. Thus, those attributes can not be used in implementa...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Unable to add charge per line once order is invoiced.

Requirement is to create informational charge for line after order is invoiced. Following below steps followed. Once order is invoiced. call change order to add informational change i.e. ChangePerLine and ChargePerUnit. ChargePerUnit is getting up...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration