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OMS - Order Management (OnPrem & OMoC)

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Templatize field configuration settings in Order Hub and apply to multiple users

In Order Hub, users can view to display only the relevant attributes by modifying the field configurations in almost every screen. While this feature is very useful, every user needs to be perform this activity once initially. When there are a lar...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Report availability at the Segment level.

Currently the monitorItemAvailability API and all RTAM capabilities report inventory at the node and item level, to some degree including tag information. The RTAM information doesn't have any references to segment. An example usage of segmentatio...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

Need capability to create coupon code for the entire order/cart having multiple orderlines

Need the capability to create coupons, which satisfies the following criteria Discount can be given based on product. Coupon can be assigned to customer user. Discount can be distributed across eligible lines. Should need only one coupon code for ...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Support Alternate UOM for the item pricing and promotion

Typically alternate uoms have a different pricing than the primary uom. The application currently allows to define pricing and promotions based on primary uom only. I believe the application uses primary uom to identify the item but that should no...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

multiple payment types in single coupon configuration

Application Details Version: IBM Sterling OMS V10Fix Pack: 27 Business user wants to configure a coupon rule which can provide payment type discounts as listed below. If payment type is American Express provide 5% discount If payment type is Maste...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Refund without split into two transactions (article price + netto shipping charges and tax of shipping charges)

If we have a full return the refund is split into two transactions that are sent to the PSP. For those two refunds there is only one credit memo that not match. Also the customer does not understand why he receives two refunds.
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Be able to delete an item from a return shipment

As an OMS user we would like to be able to delete/remove an item from a return receipt so that we do not accidentally credit the incorrect item. As per IBM team, it seems the default order modification rules in OMS do not allow to delete lines fro...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 6 Not under consideration

Ability to manually reprice open order in Order Hub

We are looking for a feature in Order Hub to manually reprice one open order at a time as well as a group of open orders together. The reprice functionality should pull in the current list price from price list and discounts/modifiers from pricing...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

The ability to select Supply Type in the Sourcing templates.

Currently the sourcing template allows us to select ALL INVENTORY, INVENTORY WITH CURRENT and FUTURE ETA TOGETHER and ONHAND ONLY INVENTORY. We would want another TWO options. 1. BY SUPPLY TYPE 2. ONLY FUTURE INVENTORY
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Multi Faceted search support in catalog search API

This enhancement was done in 9.3 and dev prereleases was provided but it is not present in newer versions. It adds support for multiple facets in search for product in call center or store or any consumer application.
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration