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OMS - Order Management (OnPrem & OMoC)

Showing 222

COM: CSR: Order Cancel: View Original Sales Order Detail even when the Order is Cancelled

As a Tapestry CSR, I want all the Sales Order detail to be available even if the Order is in canceled status, in order to have a productive conversation with a customer by having visibility on original sales order information Use Case: When a CSR ...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Complex query support in OMoC/IV/SIM

Complex query functionality is widely used OMS functionality and it is a very important feature that provides flexibility to implementation team fetch relevant data for further processing. We do see some IV/SIM providing similar functionality but ...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

YPMValidateCouponUE needs to do default coupon validation after the UE is invoked

On Version: IBM Sterling OMS V10Fix Pack: 32 When ValidateCouponUE is enabled, Sterling does not give YPM_RULE_INVALID response if the coupon does not exist. The CouponStatusMsgCode field in the output is blank. Consumer applications need error re...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Would like to be able to backorder a single line on a release

Once an order is released, we would like the ability to back order a single line. At this time we are only able to back order a full release.
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
almost 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
almost 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

OOTB API to update to the delivery and transportation schedules for Carrier Service configuration

We had customer requirement to provide integration interface for carrier calendars. Calendars to be supported through api/integration at carrier service level are transportation and delivery calendars. We can see that user interface is provided in...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

IBM CoC Data Extract Tool - Date Range Attribute required for extracting the data for the particular time period

In CoC Data extract tool, currently there is no date range attribute to configure directly into the tool. We need to manually calculate the days based on current time and required date. Based on that, we need to update the FirstRunExtractInDays an...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Latitude Longitude data for India region should be provided by IBM

It will be useful for all Indian retailers who use findInventory API which in tern uses latitude longitude data to calculate distance between 2 zip code locations.
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Tracing User Activity Across Multiple Sterling Applications

We are frequently receiving some requirements from the business regarding user activity for different applications(for ex: Call Center for Commerce, Sterling Business Center, IBM Store) which they are currently using. For some users we are prov...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration