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OMS - Order Management (OnPrem & OMoC)

Showing 170

Alerts for Agent Exception to be raised per order

When any alert is raised for Agent Exception for an order , all the alerts are consolidated under AGENTEXCEPTION exception type and not per order number. if alerts are available for each order number , it will be easier for IT support team to look...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

To enhance the WebStore application to support the pagination strategy -"GENERIC"

PaginationStrategies are set to perform ServerSidePagination or MixedPagination. It helps to fetch the records in batches. Store supports NEXTPAGE Strategy. But not all the OOTB List APIs support NEXTPAGE Strategy. By default, only 'Generic' strat...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Returns processing on over shipped catch weight quantities

When a refund is initiated on an overage product (Meat/Deli), IBM matches Refund quantity with ORDERED qty, NOT with SHIPPED quantity. This causes discrepancy during settlement, and needs to be manually adjusted.
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Planned for future release

Scheduling agent triggers in different time zones (Other than UTC)

Currently the advances scheduling option for agents only takes time in UTC and triggers the same in UTC time zone. For different countries like US people want agents to be trig-erred in their time zone for example EST. EST has to be converted to U...
about 4 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Prevent reversing existing authorization upon error on subsequent authorization requests on the card

A valid authorization can be used to charge the member upon ship confirmation and hence the product should not be reversing all the authorizations on the tender.
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Provide capability for a BUC user to get from Node exception alert or a Node Details page to Node’s order list

OMNI Fulfillment managers oversee several hundred nodes and need the ability to see a Node's open order, or orders flagged as an exception, while reviewing the node's alerts or from the Node Detail page. Use Case. How to get from Node exception to...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Planned for future release

Add support for alerts with data security groups/teams, filter alerts based on enterprise assignment in the team.

Currently alerts aren't managed by team assignment, the request is to fix that so that if a user belongs to a team that is restricted to enterprise 1 they are only able to see alerts associated to enterprise 1 and not enterprise 2 or 3.
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Attributes in Device definition should be available in getDeviceList API input and output

Through API manageDevice, we can define the attribute values against any printer that we are configuring. But there is no capability to fetch the details of these attributes using getDeviceList. Thus, those attributes can not be used in implementa...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

prioritize items with same GTIN during fulfillment

Hi, We have an requirement from client on GTIN concept. A watch can be from different factories, like The China factory SKU would be AU1234, whereas the India factory SKU would be AU1234I or AU1234IE. And below are the requirements Consolidated ...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

DeliveryLeadTimeUE should include order and order line reference in the input

Our current client implementation relies on product delivery on a specific date such as birthday. The product can only be delivered on that specific day, not a day before and not a day after. In order to achieve that OMS is relying on an external ...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration