IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5

All ideas

Showing 284

Rotables Logic Widget

A Functionality around Split Valuation materials to allow for overall right-sizing Core, Repaired, New, Capital materials from SOH and ROP/MAX = How many of each type is needed, how many are "in rotation" where are they, how many are due back eith...
almost 2 years ago in MRO Inventory Optimization 6 Future consideration

Add Additional DL and custom message to the proactive notifications and service disruptions from IBM

0n 7/16, Network disruption at IBM end had impacted the Release order agent to look for GIV inventory instead of IV and closely 5000 orders got cancelled because of this issue. Later we restarted release agent to fix the issue. OMS team did not re...
almost 2 years ago in Order Management (OnPrem & OMoC) 2 Future consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
almost 2 years ago in Self Service Tool 3 Future consideration

Workflow tab set to “Awaiting my attention” as a default for all users as first priority. If not, for Read only users at least.

Currently when we select the Workflow tab, MRO IO application is set to show "My outstanding Workflows" by default Since many of our high end approvers are not regular users they are getting confused and require guidance on how to get into their l...
almost 2 years ago in MRO Inventory Optimization 1 Future consideration

Bin/SKU Dedication - Ability to see bin assigned to SKU when searching at the SKU level

Current situation: In SIM, a user can assign SKUs to a bin as dedicated to that bin. When searching for bins, the user can see the SKUs that are dedicated to that bin. This is great if the user is searching for bins with SKUs. Requirement: In SIM,...
almost 2 years ago in Store Engagement / Usability 0 Future consideration

MRO-IO Analytics - Report Scheduling

Client had a number of reports created - but was requesting if reports could be scheduled to be run with defined filters and a distribution list to receive the report via email with file type (PDF vs Excel).
almost 2 years ago in MRO Inventory Optimization 1 Future consideration

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
almost 2 years ago in Call Center 6 Future consideration

OMS Kubernetes Deployment - Add Labels

In the containerized version of OMS, the pods themselves have Kubernetes attributes called Labels, which allows us to filter by them during deployment (for example, to deploy only those whose "role" is "agentserver". However, Kubernetes has a Reso...
almost 2 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Export all the results in one csv file, even if results are in multiple pages - IBM SQL DB Query Client

One request for enhancing the db query client. Even if results show up in pagination. Can you enable a feature where I can export all the results in one csv file. Like for e.g. if query results in more than 10K records, need a feature to export al...
almost 2 years ago in Self Service Tool 0 Future consideration

Ability to create Alerts in IBM Call Center for Commerce using HTML formatting instead of plain text.

We use alerts as a workflow system to report tasks to particular areas of the contact center to assist customers. The agents will copy and paste from a resource guide web page with the details they need to capture, having the format in HTML allows...
almost 2 years ago in Call Center 0 Future consideration

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.