IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 2636 of 2636

Show price customer paid in Order Summary

In the old order summary UI we had to make a customization to show the price the customer paid vs the price of the item. In the new UI we would like this to be OOTB or configurable.
over 2 years ago in OMS - Call Center 4 Not under consideration

Built in alert filtering

In the new UI we would like an easy way to filter alerts so that specific regions or users can see relevant alerts without having to sort through a lot of irrelevant alerts.
over 2 years ago in OMS - Call Center 8 Functionality already exists

Be able show gift card number in the order summary

At this time we need to go to the order line to be able to see the gift card numbers in full. In the new UI we would like a way to be able to add/view a full gift card number in the order summary screen.
over 2 years ago in OMS - Call Center 1 Not under consideration

Ability to remove unwanted buttons

In the old version of the UI we had a need to remove the button for delivery and pick up, but that was difficult so we opted to make them not usable. In order to have the cleanest UI we would like to be able to remove buttons altogether.
over 2 years ago in OMS - Call Center 2 Future consideration

To add search critirea or add an extra status option in InFlight to check exclusively the reprocessed entries in InFlight

This idea is to identify and lists out the entries that are reprocessed in InFlight separately. We can have an option in inFlight through which we can find out the entries which have been reprocessed. This will help us in listing out the reprocess...
almost 5 years ago in Sterling B2B Integration SaaS / Inflight 0 Functionality already exists

Map report in design server

In Desing studio we have this option to create a map report, Map->generate report. Can we have something like that in desing server version to generate report of the mapping component?
over 2 years ago in Sterling Transformation Extender / Maps & Type Trees 1 Not under consideration

Improve case sensitivity in OMS search functions

Searching for a name in the OMS requires a perfect match with capitalization. I would like this to be improved so that the OMS also brings up names that are not perfect matches. For instance, if I search Jake Brewer, but the customer input jake br...
over 2 years ago in OMS - Call Center 2 Functionality already exists

Create refresh button for Returns

When a return order is created it should have a refresh button OOTB in the OMS UI that allows the user to refresh the return without having to go back to the original order.
over 2 years ago in OMS - Call Center 1

Built in Multi Line Reshipments

Currently, If a customer needs an entire order reshipped the user would need to reship each line individually and the lines would release separately. We would like a OOTB way to reship multiple lines at one time and have them release together.
over 2 years ago in OMS - Call Center 1

Remove SEAS dependecny for Control Center to authenticate to Active Directory/LDAP

Will avoid another product dependency to AD/LDAP authentication and this also saves another platform that includes server resources. Once this idea is implemented, customers does not need to maintain another servers for SEAS and resources to maint...
almost 5 years ago in Sterling Control Center Monitor / Administration & Configuration 2 Not under consideration

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