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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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All ideas

Showing 866

OMS Kubernetes Deployment - Add Labels

In the containerized version of OMS, the pods themselves have Kubernetes attributes called Labels, which allows us to filter by them during deployment (for example, to deploy only those whose "role" is "agentserver". However, Kubernetes has a Reso...
over 2 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Add Optimizer configuration to allow expedited orders to bypass backlog consideration

Add a configuration option to allow Order Optimizer to bypass backlog consideration / penalty for expedited orders (e.g. 1-day or 2-day service levels were purchased). This configuration option should allow for configuration choices between:1. cur...
over 7 years ago in Intelligent Promising 0 Future consideration

Order Optimizer support for additional air carrier capacity constraint

Add Order Optimizer support for an additional 'carrier capacity' constraint. This configurable network level constraint would stop using a specific carrier once a configured number of orders for that day has been assigned to that carrier. Order Op...
over 7 years ago in Intelligent Promising 0 Future consideration

Add Order Optimizer capability to feed Expected Ship order details downstream

Add Order Optimizer capability to retain and send downstream Expected Ship details for each package. These Expected Ship metrics include the Order Optimizer derived ship date, shipping method/carrier, and estimated shipping cost.Initially the prio...
over 7 years ago in Intelligent Promising 0 Future consideration

Handle ship alone packaging logic in Order Optimizer

Allow Order Optimizer to handle items that require custom shipping logic. Examples may include hazmat, special packaging, items already packaged for shipping as-is, and other large size / weight items that are required to ship alone (and not be co...
over 7 years ago in Intelligent Promising 0 Future consideration

Implement SelectMethod attribute for all OMS ListAPI

Suggest to include the SelectMethod handling as the standard attribute for all List APIs.
almost 5 years ago in Order Management (OnPrem & OMoC) 1 Future consideration

Ability to create Alerts in IBM Call Center for Commerce using HTML formatting instead of plain text.

We use alerts as a workflow system to report tasks to particular areas of the contact center to assist customers. The agents will copy and paste from a resource guide web page with the details they need to capture, having the format in HTML allows...
over 2 years ago in Call Center 0 Future consideration

BKFS - Centralized administrator User Provisioning for SEAS

User accounts created in LDAP must also be created in the following GUIs: SFG, SSPcm, Control Center. Ability to centralize/ "one time" provisioning for all Sterling software would simplify the system administration.
over 7 years ago in Sterling External Authentication Server / Administration & Configuration 0 Future consideration

Ability to generate/expose OpenAPI specifications for OMS APIs

This idea if implemented can be used by developers, ISVs and clients to refer to API documentation, usage and testing purposes to expedite development and testing purposes. Some of the applications used for system/ application integration like IBM...
about 5 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Change Request Reporting data capture

As part of Change Request Project - Report data capture was not included - Client has been on the Solution for 6 months - client requestors and management request reporting capability that has been partially addressed within the product as a mass ...
over 2 years ago in Maximo Inventory Optimization 3 Future consideration