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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Usability

Showing 37

Allow page refresh on any page within Store Engagement

If you perform a page refresh via the browser or code, it loads the default Store Engagement page and you lose the view of where you were. It would be useful to allow a page refresh within any page of Store Engagement to reload the current context...
about 1 year ago in Store Engagement / Usability 0 Not under consideration

Return Order Reciept in Store

Hi, One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store. For this scenario,once customer drops item to store - we need to receive the return order - record rec...
over 2 years ago in Store Engagement / Usability 0 Planned for future release

Ability to manage store associate user accounts

Store Manager should be able to create/update users with associate roles in their store e.g when a new associate is hired or leaves. Also, a Corporate Store Manager should be able to create update users for any store with any role
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Store Replenishment based on reorder point for certain items

As inventory reaches to re-order point, based on setup at product / store / org level, store should automatically or manually (via store manager) trigger a Transfer Inventory Request from DC. This request can also go to an Inventory Planner who wo...
almost 3 years ago in Store Engagement / Usability 0 Planned for future release

Multi-UOM support in Store

Multi-UOM support with interconversion and a primary UOM. As an example, be able to receive as a case, putaway inventory by case and individual units that totals up to received qty, pick in different UOM e.g. dozen based on order or be able to bre...
almost 3 years ago in Store Engagement / Usability 0 Functionality already exists

Ability to capture personalization on items

Allow using configurator to capture/add Personalization on top of an item e.g. rubber stamping/embroidery etc. on top of an item via Store Order.
almost 3 years ago in Store Engagement / Usability 0 Not under consideration

Store Replenishment

As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where ...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Allow creation of waves in batch picking

Orders are divided into waves based on attributes like date/sla/type (pick/ship) etc. before batches are created for each wave based on attributes like zone/sku etc.
almost 3 years ago in Store Engagement / Usability 0 Future consideration