IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 396 of 2967

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where cr...
almost 6 years ago in Store Engagement / Usability 0 Future consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
almost 6 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
almost 6 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Allow under receiving at qty level - Currently it shorts the entire container

Store engagement currently allows over receiving once you receive a container. I can over receive any quantity. But there is no provision to under receive. If I do record damage on a container, it records the entire container as damaged. If a case...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Transfers order created for Store to DC in Store UI should be stamping sequential Prime Line Number

While creating a transfer order for Store to a DC using Store Engagement UI, we have observed that the prime line numbers at the order line are getting stamped as 10,60 instead of the usual 1 and 2. This causes issue while sending order release de...
about 3 years ago in Store Engagement / Usability 0 Future consideration

OOTB API to update to the delivery and transportation schedules for Carrier Service configuration

We had customer requirement to provide integration interface for carrier calendars. Calendars to be supported through api/integration at carrier service level are transportation and delivery calendars. We can see that user interface is provided in...
about 6 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Apply / Resolve Holds feature missing in Store engagement

Costco is migrating their business from RCP SOM to Store Engagement. We are missing Apply / Resolve hold feature for an order - which is widely used by store associate today in case they want to enforce / bypass and proceed with the order processi...
about 3 years ago in Store Engagement / Usability 1 Functionality already exists

Latitude Longitude data for India region should be provided by IBM

It will be useful for all Indian retailers who use findInventory API which in tern uses latitude longitude data to calculate distance between 2 zip code locations.
about 6 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Tracing User Activity Across Multiple Sterling Applications

We are frequently receiving some requirements from the business regarding user activity for different applications(for ex: Call Center for Commerce, Sterling Business Center, IBM Store) which they are currently using. For some users we are prov...
about 6 years ago in Order Management (OnPrem & OMoC) 1 Future consideration

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 6 years ago in Store Engagement / Usability 0 Future consideration

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