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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Showing 191

Access to create new dashboards and configure alerts in Graylog

Creating new dashboards and option to configure custom alerts would provide a better solution overall in terms of analytical reporting and also would help in addressing issues at a faster rate.
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Fulfillment of bundle or install lines across multiple zones (Zones configured as separate ship nodes in OMS)

Client has two zones within an owned warehouse. Regular zone is the warehouse zone that holds inventory owned by the client. Consignment zone is the warehouse zone that holds inventory that is Consigned, owned by a vendor. Both zones are considere...
almost 2 years ago in Order Management (OnPrem & OMoC) 2 Not under consideration

Visibility of general notes to other users when the workflow is in approval stage

In current setup, no visibility to other users on the comments added to notes except the requester and approvers until completion of the workflow approval. It is good to have the visibility of these to all, which will be helpful especially if any ...
almost 2 years ago in MRO Inventory Optimization 1 Not under consideration

Ability to convert rich-text to plain text - Call Center

Today in OMS - Call Center, a user must click on different links, tasks, pages, etc. in order to execute their various day-to-day workflows (some of which are performed many times per day). If users were able to utilize key shortcuts (in addition ...
almost 2 years ago in Call Center 16 Not under consideration

Legacy SST Download for Stand-alone Applications Manager

Currently, we have some business and support users using the Applications Manager. These users, do not use the Developer Toolkit and currently use the browser-based Applications Manager. With IE and Application Console being phased out, they have ...
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Basic Auth for Order Hub API calls to OMS

Currently our OnPrem OMS implementation works based of Basic Auth for external applications to connect with OMS. We are trying to enable Order Hub and we noticed that it is using JWT Auth for all API calls after initial login with Basic Auth. We a...
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Enhance the product to charge/settlement based on the authorized amount and authorization id mapping

The following is the issue scenario Line 1 – Authorized (individual auth id) along with shipping charge (Authorized -individual auth id). Shipped and invoiced Line 2 – Authorized with auth id. As part of the settlement, a single charge record is o...
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

ISCCSDEV war in QA and Staging +

IDEA-1 It would be great to have flexibility of deploying ISCCSDEV war in the IBM Cloud. When customer was on PREM - the build was controlled at customer end and deploying ISCCSDEV war at higher environment (QA,Staging) was always a saver to debug...
almost 2 years ago in Call Center 1 Not under consideration

Expose MQ API for monitoring queue manager health

IBM Websphere MQ comes with an OOTB REST API to allow other external integrations to check the queue manager health. This is documented here: https://www.ibm.com/docs/en/mq-appliance/9.1?topic=reporting-monitoring-queue-manager-health We would lik...
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

TO should get scheduled on product Available date rather than moving it into further date while performing backward date calculation on ETS based on ETD for optimal solution

Currently as per design When the TO is created on Tuesday, and the transit time identified based on the carrier service is 2 days, then the ETS is on Tuesday and the ETD is on Thursday (considering the working hours). Similarly, when the TO is cre...
almost 2 years ago in Order Management (OnPrem & OMoC) 2 Not under consideration