IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5

All ideas

Showing 188

Add Shipping Country, Shipping Address, and Shipping Zip Code columns to order search screen in OMS Call Center

Today when a user searches for records via the Order Search screen in Call Center, there is not a column to indicate the shipping country the record is tied to which makes it complicated for CSR users to quickly see where the order is from. This i...
over 1 year ago in Call Center 5 Not under consideration

Weak Cipher in client certificate

Hi IBM Team, One of our vendors are trying get connection to Sterling OMS using CURL command, they do have the certificate from DOM QA2 environment. However when they try to get the connection, they are getting below issue. $ openssl pkcs12 -info ...
over 1 year ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
over 1 year ago in Self Service Tool 3 Not under consideration

Ability to update person info records after order has been released to warehouse

We have found various use cases where we need to be able to update the person info records on an order after the order has been released to the warehouse. Currently, the OMS platform only allows updates to the orders up until the order has been re...
over 1 year ago in Order Management (OnPrem & OMoC) 10 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
almost 2 years ago in Call Center 8 Not under consideration

Enable Stop Deployment option

There are occasions where we accidentally click on deploy button and there is no way we can stop the deployment. Can the product atleast ask for a confirmation before initiating the process? or lets have a stop deployment option in the lower envir...
almost 2 years ago in Self Service Tool 3 Not under consideration

Add captcha in the IBM Sterling Store Engagement Application Login Screen for additional security

Problem Description: During the security testing, it was found that the login mechanism used by the Store application did not prevent automated attacks. This fact could be demonstrated by attempting to brute-force the login credentials of a testin...
almost 2 years ago in Store Engagement / Security 4 Not under consideration

Add captcha for IBM WSC OrderHub portal for additional security

Problem Statement - Brute-force attack/Reverse brute-force attack issues in the Order Hub console reported by security team. Description - When the attacker gets a hold of either username or password by some means, they can systematically check fo...
almost 2 years ago in Order Management (OnPrem & OMoC) 5 Not under consideration

View transfer order information in Call Center

We are using procurement transfer order in our current implementation. There was a requirement to see the transfer order details in Call Center, mainly the tracking number while it is in transit. We could see that the Procurement tab at order line...
almost 2 years ago in Call Center 4 Not under consideration

Access to create new dashboards and configure alerts in Graylog

Creating new dashboards and option to configure custom alerts would provide a better solution overall in terms of analytical reporting and also would help in addressing issues at a faster rate.
almost 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

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