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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...

All ideas

Showing 2452

COM: CSR: Order Cancel: View Original Sales Order Detail even when the Order is Cancelled

As a Tapestry CSR, I want all the Sales Order detail to be available even if the Order is in canceled status, in order to have a productive conversation with a customer by having visibility on original sales order information Use Case: When a CSR ...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

APIClient business process can pull and place file on Sterling filegateway mailbox path option too along with file system mailbox path

APIClient business process can pull and place file on Sterling filegateway mailbox path option too along with file system mailbox path
almost 2 years ago in Sterling B2B Integrator / APIs & SDKs 1 Future consideration

Transaction ID should be treated as unique by Sterling IV regardless of when it is posted. This will help to avoid duplicate transaction updates into the Platform.

Currently, Sterling IV has the ability to not reprocess a transaction with the same transaction id only for 15 mins. But at BigLots, we have business cases wherein the same transaction can be reposted after 15 days to one month. We have discussed ...
almost 2 years ago in Inventory Visibility 0 Planned for future release

API for Handling Alerts

Please develop an API for handling Control Center alerts. Internal applications that use Control Center data would benefit from this.
almost 2 years ago in Sterling Control Center Monitor / Usability 2 Functionality already exists

Customer Pickup to pass Modification Reason when Cancel is selected and changeOrder is invoked

During Customer Pickup if "Cancel" is chosen as "More Actions" then cancellation reasons are provided in dropdown however when recordCustomerPick is invoked it internally calls changeOrder to cancel however the cancel reason code is not passed int...
almost 2 years ago in Store Engagement / APIs & SDKs 1 Is a defect

Support for Oracle Linux

Regarding Connect:Direct(Managed File Transfer), We would like to request getting support for Oracle Linux as soon as possible.
almost 2 years ago in Sterling Connect:Direct / Technology Stack Support (OS, DB, Protocols) 1 Not under consideration

TS009319697 : Not able to pick only specific order to SHIP in IBM store

In Store UI, if multiple shipments using same carrier, then we do not have the option to ship each shipment at different times. Replication steps attached. Client Requirement: We don’t want to send the store to store order out until we know the re...
almost 2 years ago in Store Engagement / Other 1 Future consideration

YPMValidateCouponUE needs to do default coupon validation after the UE is invoked

On Version: IBM Sterling OMS V10Fix Pack: 32 When ValidateCouponUE is enabled, Sterling does not give YPM_RULE_INVALID response if the coupon does not exist. The CouponStatusMsgCode field in the output is blank. Consumer applications need error re...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Search InFlight data by JMS Message ID

Give the ability for the InFlight user to search for messages based on JMS Message ID
almost 2 years ago in Sterling B2B Integration SaaS / Inflight 0 Planned for future release

Access from Zendesk

We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
almost 2 years ago in OMS - Call Center 2 Functionality already exists