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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 2296

Enable ability to search for orders via the tracking number

In the current UI we made a customization to allow the users to search for an order/return using the tracking number. In the new UI we would like that to be available functionality OOTB.
over 1 year ago in OMS - Call Center 8 Not under consideration

Remove unwanted buttons for certain statuses

In the current UI, we had to make a few customizations to remove buttons that should not have been available based on the status. In the new UI, we would like the OMS to better understand statuses and remove/disable the buttons that should not ava...
over 1 year ago in OMS - Call Center 4

Call Center should be able to disable buttons based on Skus

In our case we have electronic gift cards that cannot be reshipped, but the OMS UI still shows the "reship button" we would like Call Center to be able to use that sku as logic to disable a certain button.
over 1 year ago in OMS - Call Center 5 Not under consideration

Quick Button to search a customer's Order History

In the new UI we would like a button that allows the user to click a single button and find the customer's order history. This should show all of the customer's orders in the order search screen.
over 1 year ago in OMS - Call Center 3 Future consideration

Column for Ordering Country

In the previous UI, we had to customize the UI to add a column for the customer's country. We would like for this to be OOTB because it would make it much easier for our other regions to find their orders.
over 1 year ago in OMS - Call Center 2 Not under consideration

Implement Secure UDP for Connect Direct File Agent

Our internal security standards want all traffic to be encrypted. Currently, File Agent uses standard UDP (SNMP) to send messages to Control Center. The goal is to have this traffic encrypted. We are being told that in a couple years the PCI DSS s...
over 1 year ago in Sterling Connect:Direct / Security 2 Future consideration

Phone Number field should be limited based on Country

In the current UI, we were planning to modify the phone number field to accommodate the phone numbers in each country we ship to. We would like for this to be OOTB in the new UI so no customizations are needed.
over 1 year ago in OMS - Call Center 1 Future consideration

Sterling Filegateway UI - to add an extra option "Both" for Authentication Type in User Account in Partner creation

In Sterling B2Bi UI, while User account creation we are having options Local, External and Both for Authentication Type. In Sterling B2Bi UI, if we opt option "Both" for external partners with whom we do password based authentication, and if we do...
over 1 year ago in Sterling File Gateway / Performance 0 Future consideration

Email Address should not be a Hyperlink

In the old UI we had to customize the email address so it was not a hyperlink. In the new UI we would like the email address to be string value OOTB.
over 1 year ago in OMS - Call Center 1 Future consideration

Disable "Add Payment Button"

In the current UI we had to complete a customization that disabled the add payment button so that users would not attempt add a payment to an order. In the new UI we would like this to be OOTB or easily configurable.
over 1 year ago in OMS - Call Center 3