Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 284

Display who the current approver is on a change request instead of only showing the final approver

When you are reviewing the workflow and seeing where change requests are awaiting review/approval, this feature will allow you to easily be able to see who the current approver is who is. This way, when reports are pulled we know where the request...
about 1 year ago in MRO Inventory Optimization 3 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
about 1 year ago in Call Center 0 Future consideration

Allow Order Mod to Add New Line with Different Ship To Address When Simultaneously Cancelling Existing Line

Account Managers need to perform multiple modifications to an order at once. 1. Create order with 1 line item. Order line is in Created status. 2. Change order by cancelling line 1, adding line 2, and modify the Ship To Address with Override=Y Exp...
about 1 year ago in Order Management (OnPrem & OMoC) 0 Future consideration

retrieve the entitlement_mode for payloads and events records

When using the Trace API - Get Payload or Events - I do not get the information for attribute "entitlement_mode". This could be helpfull to check what entitlement mode is currently applied. This already works for Products, Locations.
about 1 year ago in SCIS Transparent Supply Application 0 Future consideration

Improvements to JMS monitoring screen in SST

I'll attach my suggestion / queries in a docx as it includes some pictures. In summary, since the move to the new JMS monitoring we have some questions and suggestions for how it could be improved, in particualr on the Queue depth graph and the qu...
about 1 year ago in Self Service Tool 0 Future consideration

Customised monitoring dashboard views

The current SST monitoring dashboards are limited to filtering on queues per session - there is no way to save a view or create a dedicated link to quickly access the same view again (user setting not persisted). Where technical members may reacti...
about 1 year ago in Self Service Tool 0 Future consideration

Ability to be able to toggle to view all usage, scheduled usage and unscheduled usage in the usage table by clicking a check box

This feature would allow the user to easily view all usage for an item instead of having to add up all the usage from the issues table. The user could then also see the breakdown between scheduled and unscheduled usage to make a more informed deci...
about 1 year ago in MRO Inventory Optimization 2 Future consideration

Item Change Request Form for Processors is different from Requestors

When a requestor submits a CR, they see the "Current" values and the "Requested" values, but from the processor's view - they are unable to see the "Current" values
about 1 year ago in MRO Inventory Optimization 1 Future consideration

make "in list" filtering work as a "select from list"

When you use a filter of "in list" or "one of" the user has to type out individual values, which can be difficult for users to know exactly what values are acceptable. - if the field is "list" based, we should provide the list and allow the user t...
about 1 year ago in MRO Inventory Optimization 1 Future consideration

Allow inventory supervisors the access to stop processing an SLC CR on behalf of the inventory team member that is currently processing the CR, but is out of the office.

It would be useful in the case of an inventory controller being out of the office and a site needs an SLC CR actioned ASAP. It would benefit the flow of production. All inventory supervisors would have access that would enable them to stop process...
about 1 year ago in MRO Inventory Optimization 1 Future consideration