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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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ADD A NEW IDEA

Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...

All ideas

Showing 216

API for Handling Alerts

Please develop an API for handling Control Center alerts. Internal applications that use Control Center data would benefit from this.
almost 2 years ago in Sterling Control Center Monitor / Usability 2 Functionality already exists

Access from Zendesk

We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
about 2 years ago in OMS - Call Center 2 Functionality already exists

Ability to trigger the Supply or Demand buckets inventory picture for an item on demand/need basis

Currently client systems are subscribed to supply change and demand change events from IV over webhooks to reflect inventory buckets for client front end needs. For any missing events due to any reason, there is no functionality in IV to retrigger...
about 2 years ago in Inventory Visibility 2 Functionality already exists

Propagate configuration via batch

This new idea is to request that Sterling Control Center Director allow configuration propagation, in this case from Connect:Direct (userfile, netmap, InitPams, Secure+), via Batch, and not just via the graphical interface.
about 2 years ago in Sterling Control Center Director 3 Functionality already exists

Add ability to suppress health check (log message)

Simple configuration on/off switch
about 2 years ago in Sterling Secure Proxy / Administration & Configuration 4 Functionality already exists

Abbreviated State Field

In the old UI we made an enhancement that stopped users from adding a full state name and instead just set it to be 2 characters. In the new UI we would like this to be OOTB. In this case we would like the OMS to provide a list of abbreviated stat...
about 2 years ago in OMS - Call Center 1 Functionality already exists

Ability to support order amendments and exchanges without re-pricing in OMS UIs (Call Center, Store, etc)

Currently re-pricing (and integration) is required for amendments and exchanges but in certain situations such as the below examples there should be no need for this and simplifies implementation for these use cases. Change product variant- Varian...
about 2 years ago in Store Engagement 6 Functionality already exists

Being able to pull the inbox and outbox view with the filename

We have had several customers ask for the option of the filename being able to be reported and downloaded in the excel file. Customer's cross check IBM VAN with their internal system with filenames.
about 2 years ago in Sterling B2B Integration SaaS / Document Tracking 1 Functionality already exists

Built in alert filtering

In the new UI we would like an easy way to filter alerts so that specific regions or users can see relevant alerts without having to sort through a lot of irrelevant alerts.
about 2 years ago in OMS - Call Center 8 Functionality already exists

Improve case sensitivity in OMS search functions

Searching for a name in the OMS requires a perfect match with capitalization. I would like this to be improved so that the OMS also brings up names that are not perfect matches. For instance, if I search Jake Brewer, but the customer input jake br...
about 2 years ago in OMS - Call Center 2 Functionality already exists