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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 731

Ability to remove unwanted buttons

In the old version of the UI we had a need to remove the button for delivery and pick up, but that was difficult so we opted to make them not usable. In order to have the cleanest UI we would like to be able to remove buttons altogether.
almost 2 years ago in OMS - Call Center 2 Future consideration

Code signing options

Ongoing security hardening would benefit from having some suggest native code signing functionality.
almost 2 years ago in OMS - Configure, Price, Quote 0 Future consideration

User group filter with & (and)/ |(or) and return attribute customisation

To implement PEM SSO current PEM can only use custom attribute / attribute with which can only return one string. Expected output as mentioned below.Sample output user role: </property><property><name>role</name><value&g...
almost 2 years ago in Sterling External Authentication Server / Administration & Configuration 2 Future consideration

Add equivalent of cdai_verifyUpgrade parameter

For silent install, users get a chance to set upgrade options (parameters). One of those is cdai_verifyUpgrade which enables/disables step that performs loopback transfer after upgrade to verify if upgrade was successful. If loopback transfer is n...
over 3 years ago in Sterling Control Center Director 1 Future consideration

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
almost 2 years ago in OMS - Call Center 3 Future consideration

COC Data Extract should send deleted records to the FTP to avoid orphaned records in target data warehouse.

When we remove and add new data thru API or internal code, the deleted records get removed and not propagated to the target system consuming the COC Data extract data published from OMS. This causes additional records to be retained in the target ...
almost 4 years ago in Self Service Tool 1 Future consideration

Add Optimizer configuration to allow expedited orders to bypass backlog consideration

Add a configuration option to allow Order Optimizer to bypass backlog consideration / penalty for expedited orders (e.g. 1-day or 2-day service levels were purchased). This configuration option should allow for configuration choices between:1. cur...
over 5 years ago in OMS - Intelligent Promising 0 Future consideration

Order Optimizer support for additional air carrier capacity constraint

Add Order Optimizer support for an additional 'carrier capacity' constraint. This configurable network level constraint would stop using a specific carrier once a configured number of orders for that day has been assigned to that carrier. Order Op...
over 5 years ago in OMS - Intelligent Promising 0 Future consideration

Add Order Optimizer capability to feed Expected Ship order details downstream

Add Order Optimizer capability to retain and send downstream Expected Ship details for each package. These Expected Ship metrics include the Order Optimizer derived ship date, shipping method/carrier, and estimated shipping cost.Initially the prio...
over 5 years ago in OMS - Intelligent Promising 0 Future consideration

Purpose field in pick request allows only two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP

Purpose field in pick request is only allows two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP. This will help store to differentiate what type of PICK request. We need purpose field value to be supported in pick preferences ...
almost 2 years ago in Store Engagement / APIs & SDKs 6 Future consideration