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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 216

Cognos reports extract through standard integration mechanisms

We have an inhouse alerting, monitoring and reporting capability that is dependent on receiving data from various applications. We are writing custom reports in Cognos reporting suite to access the data that is needed to deliver our requirements. ...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 2 Functionality already exists

Display fulfillment overrides information in Node Availability API output

If a node is disabled for a given delivery method the availability will show 0 but there's no context of why it's 0. Displaying fulfillment overrides information in output will allow callers of the API to distinguish between not having available i...
over 1 year ago in Inventory Visibility 2 Functionality already exists

Apply / Resolve Holds feature missing in Store engagement

Costco is migrating their business from RCP SOM to Store Engagement. We are missing Apply / Resolve hold feature for an order - which is widely used by store associate today in case they want to enforce / bypass and proceed with the order processi...
almost 2 years ago in Store Engagement / Usability 1 Functionality already exists

Ability to copy order in Store engagement

Fot Costco, we have a use case where existing member order is looked up and copied over to create a new order. As a Store associate, I should be able to capture the order with copy order functionality which doesn't seem to exist today.
almost 2 years ago in Store Engagement / Usability 4 Functionality already exists

Request to include a version.txt manifest file in the downloaded OMS devtoolkit_latest.tar

Request to include a version.txt manifest file in the downloaded devtoolkit_latest.tar to distinguish between the downloaded dev toolkit tar files. For example, a version.txt content will consist of: 22.2.6.2
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Functionality already exists

API for Handling Alerts

Please develop an API for handling Control Center alerts. Internal applications that use Control Center data would benefit from this.
almost 2 years ago in Sterling Control Center Monitor / Usability 2 Functionality already exists

Sharepoint Integration

We are getting a lot of requests to transfer files directly to a sharepoint site using connect direct
almost 2 years ago in Sterling Connect:Direct / Usability 1 Functionality already exists

Equipment Linked to Item - Bulk Download Capability

It's great that the Equipment module allows you to search the equipment and then list the items attached to them. However, we need the ability to show, and download, the referenced Equipment for the Item.
about 2 years ago in MRO Inventory Optimization 3 Functionality already exists

Access from Zendesk

We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
about 2 years ago in OMS - Call Center 2 Functionality already exists

Ability to trigger the Supply or Demand buckets inventory picture for an item on demand/need basis

Currently client systems are subscribed to supply change and demand change events from IV over webhooks to reflect inventory buckets for client front end needs. For any missing events due to any reason, there is no functionality in IV to retrigger...
about 2 years ago in Inventory Visibility 2 Functionality already exists