IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 503 of 2991

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Allow ICC to authenticate users via group membership (eg. using SEAS)

Typical enterprises do not define individual user accounts and groups to every application, as is currently required for ICC.Instead, user accounts and groups within an LDAP directory (such as Active Directory) are used and the applications recogn...
over 6 years ago in Sterling Control Center Monitor / Security 1 Planned for future release

Expand usage of component rules in TypeTree

I have a typeTree that creates JSON. I have defined a field as a Choice field with 4 possibilities : string decimal numeric boolean. The input (from XML) is always a string but I'd like the JSON output to be correct in the sense that i don't want ...
3 months ago in Sterling Transformation Extender / Maps & Type Trees 0 Under review

Include Finplus 5.0 maps in FinPay PLUS package

As domestic markets increasingly adopt ISO20022 standard, Financial Institutions are challenged to ensure integration of these new maps in their validation architecture. In this context, our customers are asking to include support for Finplus 5.0 ...
3 months ago in Sterling Transformation Extender / Maps & Type Trees 1 Not under consideration

Include SIX SIC maps in FinPay PLUS package

As domestic markets increasingly adopt ISO20022 standard, Financial Institutions are challenged to ensure integration of these new maps in their validation architecture. In this context, our customers are asking to include support for SIX SIC in F...
3 months ago in Sterling Transformation Extender / Maps & Type Trees 0 Under review

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
3 months ago in Call Center 1 Submitted

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
7 months ago in Call Center 0 Under review

Users Need to be able to save their filters

We have multiple users that monitor different servers and the servers they monitor a particular week can change. It would be a great if users could save their filtered servers under a name that is meaningful to them and then they can select it for...
4 months ago in Sterling Control Center Monitor / Usability 1 Submitted

Add Conection to ISERIES Servers

Hello, We need to connect Steling control Center Director to ISERIES Servers to manage the configurations of netmap, secure+, Userfile. Actually its not possible with this software (SCCDirector). We are managing more thant 1500 servers with connec...
7 months ago in Sterling Control Center Director 0 Submitted

Manage Count Programs Through Store Engagement UI

Creating, updating, deleting and viewing Count Programs is inherently a business function that should be self-managed by store managers and store operations business users. Currently, there is no UI in Store Engagement to enable business users to ...
4 months ago in Store Engagement / Usability 1 Future consideration

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