IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 83 of 2967

Reset reused workfiles for maps in the Launcher

Reusing workfiles makes map faster as it speeds up the alidation process. However, changes in data mean special care has to be taken to avoid issues for the concerned maps. Currently, one has to manually remove the workfiles after the Launcher was...
over 4 years ago in Sterling Transformation Extender / Launcher 1 Not under consideration

Reset Launcher "Black list" for failed messages

Whenever a message triggers a map failure, even if the failure is not related to the message's content, the message is blacklisted by the launcher and will not be trigered again. This avoids "poison messages" but needs a restart to have the messag...
over 4 years ago in Sterling Transformation Extender / Launcher 1 Not under consideration

Add Ability To Configure Where Launcher Logs Are Written

We are starting to use the Launcher image to deploy and run Launcher in containers. The Launcher Logs are written to <itx_install_dir>/logs by default, and there is no way to change where these logs are written. So, when the pod/container is...
almost 5 years ago in Sterling Transformation Extender / Launcher 2 Functionality already exists

Call Center Return Creation Screen

When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
about 5 years ago in Call Center 0 Future consideration

Bundle Parent doesnt reflect consolidated status of child items

When we add a bundle parent line with multiple components(Child items) , the parent item remains in "Created" status even when the child items move thru the fulfillment flow (Scheduled,Released,etc.,) and reach shipped/invoiced status. Only then t...
about 5 years ago in Call Center 0 Future consideration

Buyer Remorse Hold getting resolved while adding new line to an existing Order

After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
over 5 years ago in Call Center 0 Future consideration

WTX service discloses detail software versions & file system

WTX service discloses detail software versions & file system - Cases - IBM Support The Launcher process uses three TCP/IP ports. The first port is for status, the second port is for monitoring and the third port is port contr...
over 6 years ago in Sterling Transformation Extender / Launcher 3 Not under consideration

Blind Returns support in v9.5 of Call Centre Commerce

We would like to backport the Blind Returns feature in v10 to V9.5 of Call Centre. This requirement is critical for the business
over 6 years ago in Call Center 0 Not under consideration

Check for inventory availability while adding a line for reship, the CSR should have immediate feedback as to whether it can be fulfilled.

Currently in the call center the reship function blindly adds the reship order line without doing an inventory check. I don't know that it needs to be as involved as a wizard such as adding a line though it does need to be more involved and at lea...
over 6 years ago in Call Center 0 Future consideration

Integrate with Google's Recaptcha v2- Invisible

Call center and Store application urls can be integrated with recaptcha for better authentication.
almost 7 years ago in Call Center 0 Not under consideration

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