IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Ideas

Showing 508 of 2991

Monitor and alert on expiring SFG/B2Bi certificates and keys

Control Center already provides monitoring and alerting on certificates used in SSP and C:D. SFG transfers using protocols such as FTPS, AS/2, and EBICS also rely on certificates with SFTP transfers relying on SSH keys to secure them. Where SFG is...
9 months ago in Sterling Control Center Monitor / Usability 1 Submitted

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
9 months ago in Call Center 0 Submitted

Users should have the ability to produce an alert whenever Control Center loses connection to it's own database

Of course, whenever it loses connection to the DB it will not be able to write anything to the EVENTS table but when that connection is re-established, there should be some message written that indicates there's been a problem that we can monitor ...
over 1 year ago in Sterling Control Center Monitor / Other 1 Functionality already exists

IBM Control Center - Not finding specific MSGID's

Need IBM Control Center to monitor the following MSG ID's SVTM026I - Session not establishedSVTM505I - Session Retry exceededSVTM105I - A process may be moved to HO HC Currently IBM Control Center is not getting recording these events and we need ...
over 1 year ago in Sterling Control Center Monitor / Reporting 0 Under review

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Allow ICC to authenticate users via group membership (eg. using SEAS)

Typical enterprises do not define individual user accounts and groups to every application, as is currently required for ICC.Instead, user accounts and groups within an LDAP directory (such as Active Directory) are used and the applications recogn...
over 6 years ago in Sterling Control Center Monitor / Security 1 Planned for future release

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
3 months ago in Call Center 1 Submitted

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
7 months ago in Call Center 0 Under review

Users Need to be able to save their filters

We have multiple users that monitor different servers and the servers they monitor a particular week can change. It would be a great if users could save their filtered servers under a name that is meaningful to them and then they can select it for...
4 months ago in Sterling Control Center Monitor / Usability 1 Submitted

Add Conection to ISERIES Servers

Hello, We need to connect Steling control Center Director to ISERIES Servers to manage the configurations of netmap, secure+, Userfile. Actually its not possible with this software (SCCDirector). We are managing more thant 1500 servers with connec...
7 months ago in Sterling Control Center Director 0 Submitted

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.