IBM Sterling


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Ideas

Showing 263 of 2968

In advanced search option In InFlight please add feature for checking the InFlight entries giving the protocol profile ID.

In case if an existing connection to TP or customer is having multiple flows running using the same connections then with this suggested idea one can easily list entire flows in single search option. So this suggested option will be helpful in lis...
almost 6 years ago in Sterling B2B Integration SaaS / Inflight 0 Not under consideration

Make the 'SourceReferenceNumber' available through the InFlight APIs

The 'SourceReferenceNumber' is a key field used for audit and reconciliation purposes. It is essential that this value be made available through the InFlight APIs.
9 months ago in Sterling B2B Integration SaaS / Inflight 3 Planned for future release

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

Ability/ Option to clean up data loaded into IV via a self-serve option/ API

Currently, IV APIs do not give the option to clean up the data loaded into it via the integration with OMoC. There are APIs to perform adjustments or to zero-out the supplies/ demands and hence availability in IV (and thereby the process to clean ...
over 6 years ago in Inventory Visibility 3 Future consideration

Enable the audit log for ITX flows at the pre and post processor levels in Inflight.

When a ITX map is invoked as TX map if there is a fail function written in map then we get "AUDIT LOG" inflightBut when ITX map is invoked as xproc map if there is a fail function written in map then we do not get "AUDIT LOG" inflight. Please enab...
10 months ago in Sterling B2B Integration SaaS / Inflight 0 Future consideration

Enhance Search Abilities for InFlight Archive

It is EXTREMELY difficult to find documents in InFlight Archive because there are such limited search options. When looking for data, I most often search by envelope name or map name. Neither of those options are available. We also have many partn...
over 3 years ago in Sterling B2B Integration SaaS / Inflight 1 Planned for future release

Populate DestinationFilename in Inflight view for FINISH flows

The DestinationFilenames are populated only for the flows those have delivery rule and not for the one thats are STOPPED/FINISH in GIODE. During System Testing, it will be helpful to check the DestinationFile name where ususally flows are FINISHED...
over 3 years ago in Sterling B2B Integration SaaS / Inflight 1 Not under consideration

Be able to configure RTAM to not monitor Model item level availability

RTAM spends time calculating the Model item level inventory availability (yfs_item.is_model_item = 'Y') but our business does not use this information so it's an opportunity to save resources for us. Could we add a customer overrides property to d...
5 months ago in Inventory Visibility 0 Under review

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

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