IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 122 of 2988

Ability to create Alerts in IBM Call Center for Commerce using HTML formatting instead of plain text.

We use alerts as a workflow system to report tasks to particular areas of the contact center to assist customers. The agents will copy and paste from a resource guide web page with the details they need to capture, having the format in HTML allows...
over 2 years ago in Call Center 0 Future consideration

Support for Amazon Linux 2 (AL2) for deployment on AWS

Customers are asking if B2BI/SFG can be deployed on Amazon Linux 2 on AWS.
over 2 years ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Future consideration

Support of IBM WebSphere MQ 9.2

IBM have not claimed support for WebSphere MQ 9.2 support in Sterling B2B Integrator.The enhancement request is for the support of WebSphere MQ 9.2 in Sterling B2B Integrator. The latest version of IBM WebSphere MQ is 9.0.0.4.
about 5 years ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 0 Is a defect

ISCCSDEV war in QA and Staging +

IDEA-1 It would be great to have flexibility of deploying ISCCSDEV war in the IBM Cloud. When customer was on PREM - the build was controlled at customer end and deploying ISCCSDEV war at higher environment (QA,Staging) was always a saver to debug...
over 2 years ago in Call Center 1 Not under consideration

Rich Text Functionality for Labels

Would like to be able to change the font style, size and color within one single label. Currently you are required to have multiple labels if you want different text formatted differently.
over 7 years ago in Sterling Partner Engagement Manager / Workflows 0 Not under consideration

Add support for the "OPTS UTF8 ON" FTP Client command/parameter.

Beginning with Windows Server 2016, the Microsoft FTP Client includes the "OPTS UTF8 ON" command. The Sterling B2B Integrator FTP Server does not support this command, and returns a 501 error message. This "OPTS UTF8 ON" command is included in RFC...
over 2 years ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Future consideration

get the Rollout ID to check which activity rolled out

Currently in the PEM: Activities > Monitoring page we can't see any reference of which activity is being Rolled out, we just need to reply upon the Rollout Name provided and can't really see way to know which activity with what version is used ...
almost 3 years ago in Sterling Partner Engagement Manager / Workflows 0 Future consideration

Meet the new names for huge and tiny numbers: The metric system has gotten an update

Numbers may be infinite, but our names for them aren't. That's why the metric system just got an update. Woodward Academy vs Langston Hughes Live Several new prefixes have been introduced to describe incredibly large and incredibly small numbers. ...
about 3 years ago in Call Center 0 Not under consideration

A Lasting Legacy of COVID: Far-Right Platforms Spreading Health Myths

WASHINGTON — Not long after Randy Watt died of COVID-19, his daughter Danielle sat down at her computer, searching for clues as to why the smart and thoughtful man she knew had refused to get vaccinated. She pulled up Google, typed in a screen nam...
about 3 years ago in Call Center 0 Not under consideration

Return quantity with three decimal places does not work in WCC.

While creating returns from WCC we cannot enter quantity with more than 2 decimal places. This field should be customizable, i.e., one should be able to configure how many digits they can have after the decimal.
about 3 years ago in Call Center 0 Future consideration

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