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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 174 of 2990

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
11 months ago in Call Center 0 Future consideration

Improve Control Center Rule Administration

In Control Center 6.2 rule administration can only be done via the Web console. If a new rule or an existing rule is updated that contains a list of servers, there is not a pick list. There is a search, but each server the user wants to select can...
over 3 years ago in Sterling Control Center Monitor / Usability 1 Future consideration

DEVOPS deployment to LINUX servers

Devops has been around for a while, with automated testing and deployment. WTX should provide tool to auto deploy (similar to map build). This would take the PC tested map and allow it to be deployed to a server for further testing in a LINUX envi...
almost 2 years ago in Sterling Transformation Extender / Design Studio 1 Functionality already exists

Ability To Test Actions

After setting up an Action, you are unable to test it without adding it to a rule, and then manually triggering the rule. This is very time consuming when you're trying to verify configuration of the action. I would like there to be a test button ...
almost 2 years ago in Sterling Control Center Monitor / Usability 0 Future consideration

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

ITX offers DATETIME format conversion. Request a Function/Keyword to convert datetime from one time zone to specified time zone.

Am looking for a new function in ITX to convert datetime from one time zone to another time say. Say if the input is in format(with zone) 2024-07-26T:21:12:00 NZST, and requirement is to convert to CST. TODATETIMEZONE(datetimefield,fromzone,tozone...
about 1 year ago in Sterling Transformation Extender / Design Studio 2 Functionality already exists

support SSL for HTTP notification

Currently the production offer a functionnality to generate http notification about transfert event (file sended, file receipted - start/end). The XML notification is pushed to an URL using the HTTP protocol. The message only push metadata of the ...
about 4 years ago in Sterling Connect:Express / Security 1 Planned for future release

Reverse engineer a compiled map to recover the source files

Reverse engineer a compiled map to recover the source files.
about 1 year ago in Sterling Transformation Extender / Design Studio 0 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

WTX should not crash when a resource value is too large.

Although the limits in resource values is documented, it is still possible to enter too long a value in a mrn file. This crashes the studio when running a map, even if the faulty resource is not used by the map. The resource registry tool should a...
almost 8 years ago in Sterling Transformation Extender / Design Studio 1 Not under consideration