IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 122 of 2988

Failure Handling

It would be better if we can -> had a failure handling option in PEM (like on fault in SI) -> call another activity from one activity Let us know, for more details
about 6 years ago in Sterling Partner Engagement Manager / Workflows 0 Planned for future release

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

Be able to rollout activities based on the union (common partners) of multiple attributes

Currently, when rolling out an activity, you have the option to do so using groups, attributes or by selecting individual partners. If you choose attributes, you can specify multiple attributes upon which to invite partners but the behavior is tha...
over 7 years ago in Sterling Partner Engagement Manager / Workflows 1 Functionality already exists

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
over 1 year ago in Call Center 1 Functionality already exists

Add support to allow for an Azure Service Bus Queue to be used to trigger a Launcher / Flow

Need support to allow a new message on a ASB queue to trigger a Launcher or Flow. Currently this is not support. We can only Read / write to a ASB Queue, we can not Listen.
over 2 years ago in Sterling Transformation Extender / Adapters 0 Not under consideration

Enhance the MQ Adaptor for Launcher / Flow Server to use MQ GEt with CallBack vs the constant pooling of the Queue

Currently the ITX MQ Adaptor is constantly Pooling the MQ Queue (observed via MQ API Trace) for new messages based on a default 2 sec polling interval in the dtx.ini. Would like to see an option to do a unlimited MQ GET wait with the MQ Callback A...
over 2 years ago in Sterling Transformation Extender / Adapters 0 Future consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Employ "Set Full Reship Quantity" When Doing Reships in Next Gen Call Center

When performing returns in Next Gen Call Center, you have the ability to "Set Full Return Quantity" on the screen. We would like to see the same thing available when utilizing the Reship functionality. Please see attachment
over 1 year ago in Call Center 0 Future consideration

ORACLE adapter cannot take benefit of DEFAULT values

We have maps which need to be able to use the DEFAULT value for some columnes, based on business rules. At the moment, there's no way to use the DEFAULT values, and a DEFAULT ON NULL does not solve all our issues.
almost 8 years ago in Sterling Transformation Extender / Adapters 0 Not under consideration

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