IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Ideas

Showing 82 of 2967

Provide a read-only role for the Partner Repository

We'd like to be able to provide sponsor users who are not admins a way to have read-only access to the items in the Partner Repository, such as Code Lists, Generic Data, etc.
almost 7 years ago in Sterling Partner Engagement Manager / Permission/Roles 1 Planned for future release

Provide a way for sponsor standard users to roll out an activity

We need to have our sponsor standard users to be able to roll out activities, while still being able to control their participation in a rolled out activity based upon the custom role they have been assigned to. Perhaps there could be a way, simil...
almost 7 years ago in Sterling Partner Engagement Manager / Permission/Roles 1 Not under consideration

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPT

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
over 2 years ago in Call Center 2

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Enable File Visibility Control features in PEM Community Manager

In PEM Community Manager's, roles are assigned to users, allowing them to view file content from File Transfer Search. However, there is a security concern as users with these roles also have the capability to edit and upload files directly from t...
almost 2 years ago in Sterling Partner Engagement Manager / Permission/Roles 0 Submitted

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Rejected partners can never be Accepted

Once a partner or user has been rejected they can never then be accepted using the same e-mail address. The product assumes that if someone is rejected they will forever be rejected. Also can not edit profile.
almost 8 years ago in Sterling Partner Engagement Manager / Permission/Roles 0 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Provide the ability to create custom sponsor user types

Provide a way for a sponsor admin to define custom sponsor user types, beyond the current sponsor admin, LOB and standard users. For the various permissions, there should be a way to indicate what that role can do with each one (nothing, read only...
almost 7 years ago in Sterling Partner Engagement Manager / Permission/Roles 0 Not under consideration

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