IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 177 of 2968

Reorganize the catalog in Call Center

When we load a catalog to Sterling, the items are not in the correct size order, but there is no way to manually reorder or set up a customization to organize these sizes. Therefore, when a user is trying to select a size they have to look through...
almost 4 years ago in Call Center 5 Functionality already exists

Add Fields to Order Hub (reference, referenceType, lineReference, segment, segmentType)

We would like to have the option to view the following fields in Order Hub: reference, referenceType, lineReference, segment, segmentType.
almost 4 years ago in Inventory Visibility 1 Functionality already exists

Allow for More than 100 Attribute Values

For one attribute there is a limit to 100 attribute values. This needs to be increased to a larger value. Potentially 150 or 200.
almost 8 years ago in Sterling Partner Engagement Manager / Other 1 Not under consideration

Embed Video into a Dialog

When creating a dialog, we would like to have the ability to embed a video. This could be a new component drag and drop option, which allows us to choose the window view size, as well as the video file we would like to embed.
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

Remove "Business Role" verbiage from trading partner profile field

In a trading partner profile there is a field entitled "Business Role / Title". The use of the term "role" gets confused with the user role capabilities elsewhere in the tool. "Business role" should be removed and just leave "Title".
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

GTIN based Inventory Availability and Scheduling in OMS CoC and Inventory Visibility

For our current client, inventory items are uniquely identified using UPCs(not to be confused with UPC in generic sense) and not SKUs, while the selling catalog identifies items using SKUs. These UPCs can change every year for the same item. For e...
almost 4 years ago in Inventory Visibility 0 Planned for future release

Trigger SupplyChange Event based on change in timestamp in addition to quantity change

Currently, IV triggers supply change event for an item only when there is an update to supply bucket quantity. To make the event updates robust, we need capability to generate the events on the change of timestamps.
about 4 years ago in Inventory Visibility 2 Not under consideration

BUG : Sterling call center is not loading change Payment method screen from order summary screen

Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
over 4 years ago in Call Center 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

Implement old IBM computers in every school in Africa

Micro-Recyc-Coopération is a social economy and international cooperation organization active since 2003 based in Montreal (Quebec-Canada). The mandate of our activity is to computerize educational establishments in the South and to raise public a...
almost 5 years ago in Inventory Visibility 0 Not under consideration

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