IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 498 of 2991

Ability to Pause and Un-Pause CD nodes in SCC using runbatch or API

Sterling Control Center should have an sbility to Pause and Un-Pause Connect Direct nodes in SCC using runbatch script and/or using API
almost 8 years ago in Sterling Control Center Monitor / APIs & SDKs 1 Functionality already exists

Direct connector from ICC to ServiceNow

ICC generates SNMP traps and an intermediate tool captures it and then generates ticket on ServiceNow. This gives less control on how the tickets are generated on an incident management tool. Also, if there is a direct connector, we may also get r...
7 months ago in Sterling Control Center Monitor / Other 1 Submitted

Maintenance mode in ICC

Maintenance mode in ICC - currently we do have a functionality to put servers in some maintenance mode ,so that it does not create alerts at that point but logs every other detail . At present, we either have to turn down the server or shut down I...
7 months ago in Sterling Control Center Monitor / Reporting 1 Submitted

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

Control Center Monitor should alert us when connectivity is lost between SI and MQ server

We want to be alerted by Control Center Monitor if connectivity is lost between SI and MQ server.
about 1 year ago in Sterling Control Center Monitor / Other 1 Under review

Provide Print Pick List functionality in Pick Order List page

It has been an observation where in angular store, there is a print pick list functionality was provided OOTB, but has been removed from store next gen.This is one of the most feasible and useful functionality in store and widely used by store use...
7 months ago in Store Engagement 0 Future consideration

How to monitor the file count for particuar files per day

How to monitor the file count for particuar files per day.. We have a partner who usuaully sends arounf 500 transaction per day but there are some case it incrases upto 2000 per day during whihc we will get infra issues wrt cpu heavy utlization ,...
about 2 years ago in Sterling Control Center Monitor / Reporting 2 Planned for future release

IBM Connect:Direct license auditing and alerting through Control Center Director

The idea is to have a Control Center director to have a functionality to verify if usage of IBM Connect:Direct installation meets licensing requirements for specific machine. for example in case of session based licenses if number of allowed concu...
over 3 years ago in Sterling Control Center Director 1 Future consideration

Provide alternative to GZip when downloading upgrade job logs through CCD

Many large corporations lock down employee workstations meaning new software cannot be installed and Gzip is not included it makes it very hard to view the upgrade logs without gaining access to the C:D node which somewhat defeats the object of us...
about 1 year ago in Sterling Control Center Director 1 Under review

Show date max sessions reached and allow reset

Provide mechanisms to show the date that the high watermark session count for a node was last reached under License Management or to reset the high watermark to be calculated from a set date when displaying it in License Management.
about 1 year ago in Sterling Control Center Director 1 Under review

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