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Escalation Enhancements for "invite again" function
Registration Process Updates (as discussed with Greg) 1. Allow partner to respond to a multiple choice question when registering and having difficulty. There have been quite a few cases where the partner receives the registration notification, but...
We would like to be able to choose when the automated reminders are sent out. Currently they are scheduled to be sent at midnight on the 7th and 9th nights. This time has proven very unsuccessful. People are not sitting at their desks and it gets ...
Currently when a partner receives an error, the sponsor goes into the activity and clicks "Resolve Error" for each activity. We would like to add a comments section for the "Resolve Error" function. This would allow us to include comments in the r...
Set alert dates for a partner when they are added to an already rolled out activity
Currently when a partner is added to an already rolled out activity we have the capability to choose their own rollout date (i.e. not the due date chosen when the activity was originally rolled out). We do not have the capability to reset the aler...
Notify Sponsor an error has occured for a Partner's activity
When a partner is completing an activity an error can occur. In order for the partner to continue the activity the sponsor must investigate the error, resolve, and notify the partner to continue the activity. Currently, there is no way for the Spo...
Currently, we have no way of knowing if there are PEM Cloud Application outages/issues. Having a outage email notification field will allow us to add a distribution list or a list of emails to contact us.
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