IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Ideas

Showing 119 of 2953

Consolidate Call Center and Store Engagement into a single Customer Engagement Solution

The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
about 7 years ago in Store Engagement / Performance 1 Not under consideration

Bill of lading (BOL) functionality should be part of Store offering/product

Bill of lading (BOL) is one of the most important documents in the shipping process. To ship any goods, a bill of lading is required and acts as a receipt and a contract. A completed BOL legally shows that the carrier has received the freight as d...
over 5 years ago in Store Engagement 0 Future consideration

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
almost 6 years ago in Store Engagement / Usability 0 Future consideration

Provide Import/Export feature for ALL PEM objects

No description provided
over 7 years ago in Sterling Partner Engagement Manager / Administration & Configuration 1 Not under consideration

Support for tag controlled inventory in Store/SIM

There are products that are unique to batch, lot, manufacture date, and other attributes that require tagged inventory control to identify a specific or subset of a product. For example, products like granite/stone slab countertops each have a uni...
almost 3 years ago in Store Engagement / APIs & SDKs 0 Future consideration

No Limit of No of tasks for a cycle count request

We perform cycle count based on store requirement, But we were informed in case(TS015284661) that there is cap limit of 1000 tasks generation in a single cycle count request and also countRequestCompleted pubsub event was not published for the tas...
over 1 year ago in Store Engagement / Other 1 Not under consideration

WatsonX.ai Assistant helping the store associate - Intelligent Store Associate

The goal here is to be able to ramp up store associates to help with peak seasons, getting them selling quicker and reducing training time. In addition, when new sales take place, Watson can assist the store associate letting them know, keeping th...
over 1 year ago in Store Engagement / Usability 0 Future consideration

Allow Sponsor More Flexibility in Changing Partner Account User Roles

Here is some information on the issues associated with having a main partner admin associated with every PEM partner account. Let's call this the super admin for the purposes of this email. The super admin is the partner admin who is required to r...
over 7 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Planned for future release

Ability to copy order in Store engagement

Fot Costco, we have a use case where existing member order is looked up and copied over to create a new order. As a Store associate, I should be able to capture the order with copy order functionality which doesn't seem to exist today.
about 3 years ago in Store Engagement / Usability 4 Functionality already exists

Putback capability for click and collect order cancellations

For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
about 6 years ago in Store Engagement / Usability 0 Planned for future release

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.