IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 169 of 2968

Blind Returns support in v9.5 of Call Centre Commerce

We would like to backport the Blind Returns feature in v10 to V9.5 of Call Centre. This requirement is critical for the business
over 6 years ago in Call Center 0 Not under consideration

Check for inventory availability while adding a line for reship, the CSR should have immediate feedback as to whether it can be fulfilled.

Currently in the call center the reship function blindly adds the reship order line without doing an inventory check. I don't know that it needs to be as involved as a wizard such as adding a line though it does need to be more involved and at lea...
over 6 years ago in Call Center 0 Future consideration

Integrate with Google's Recaptcha v2- Invisible

Call center and Store application urls can be integrated with recaptcha for better authentication.
almost 7 years ago in Call Center 0 Not under consideration

Item Level Distribution Groups in API calls

Currently Distribution Group information is passed at cart level. And one cart can have only one distribution group information. We would like it to to be passed at Item level. meaning Each API call should be able to carry more than on DG and tha...
about 7 years ago in Inventory Visibility 2 Functionality already exists

Don't automatcally load codes into fields when creating a new map.

When a new map is created, the fields that have codes associated with them automatically load as a standard rule. Although they're loaded, they don't do anything unless you set them but the field is still marked that there's a rule set on it. If t...
over 7 years ago in Sterling Gentran & Gentran:Director / Mapping & Translation 2 Not under consideration

Product Lines with Special services associated

in Call center we don't see any way to Add special service to a product which is already associated with a special service. For web (commerce) orders , we were able to create order with product and special services(createOrder API). Special servic...
over 7 years ago in Call Center 0 Future consideration

Provide an option to void adjustment invoices. Currently system doesn’t allow voiding adjustment invoices. Due to which invoices remain open in the system in cases where discounts/charges were applied on order by mistake. This is very frequently seen in case of call center appeasement scenarios when property Do Not Allow Debit and Credit Invoice to Settle Each Other is checked.

Provide an option to void adjustment invoices. Currently system doesn’t allow voiding adjustment invoices. Due to which invoices remain open in the system in cases where discounts/charges were applied on order by mistake. This is very frequently s...
over 7 years ago in Call Center 1 Not under consideration

Ability to signal a translation error if the max number of loops is reached in a map.

You can indicate the maximum number of loops in a map, but have no way to trigger a translation error if that limit is reached. Currently if the translator hits the maximum number of loops, it does not signal an error but continues on with documen...
almost 8 years ago in Sterling Gentran & Gentran:Director / Mapping & Translation 0 Not under consideration

Sanity check on number of overall segments or size of resulting document during an import translation

Mapping errors can cause extremely large documents to be created. Currently there is no way to limit this. It should be possible to set a maximum number of segments for a document or on its resulting size and signal a translation error if that thr...
almost 8 years ago in Sterling Gentran & Gentran:Director / Mapping & Translation 0 Not under consideration

Enhancement for Gentran: Server for Windows

I need to be able to create ddf files from SAP data.
almost 8 years ago in Sterling Gentran & Gentran:Director / Mapping & Translation 0 Not under consideration

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