IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Showing 212 of 2967

Fulfillment Overrides at Segment Level

Currently fulfillment overrides only allows you to enable / disable at delivery method level. Ability to enable / disable at delivery method + segment / segment type level would allow ability to enable / disable for different channels (e.g. own si...
almost 3 years ago in Inventory Visibility 0 Future consideration

Node level safety stock values considered when calculating Network level SS

This feature would allow retailers who already define safety stock at node level to more easily leverage the new IBM safety stock rules because the values they set at node level can automatically be considered to create a network level value
about 3 years ago in Inventory Visibility 0 Future consideration

IBM Control Center Email Alert Formating

Email alerts, from Control Centre are in plain text format. Can the alert email format be using for example XLST and HTML to mark critical warning and success with appropriate coloring? Can we have for separate, for each alert, its own configurati...
over 7 years ago in Sterling Control Center Monitor / Usability 0 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Employ "Set Full Reship Quantity" When Doing Reships in Next Gen Call Center

When performing returns in Next Gen Call Center, you have the ability to "Set Full Return Quantity" on the screen. We would like to see the same thing available when utilizing the Reship functionality. Please see attachment
over 1 year ago in Call Center 0 Future consideration

Display actual time instead of elapsed time for recent completed transfers

When trying to pinpoint when a transfer happened for troubleshooting, or any other reason, it would be a lot better if the time was displayed instead of 47 minutes ago or 2 hours ago...
over 4 years ago in Sterling Control Center Monitor / Usability 0 Planned for future release

Keep Filters When Switching from Active Monitor to Queued Activity Monitory or any monitor

Our users often switch from the Active Monitor to Queued Activity Monitor and vice versa often. The user may have certain items filtered in the Active Monitor and then if they switch to the Queued Activity Monitor and back to the Active Monitor, t...
about 3 years ago in Sterling Control Center Monitor / Usability 1 Future consideration

Add Columns to the User and Roles section.

I would like to be able to see the User Description when I am looking at the User and Roles section. In our shop, we use the User Description for enter the person's name. This can be much different when compared to their userid. Adding the User De...
about 3 years ago in Sterling Control Center Monitor / Usability 1 Planned for future release

Control Center Quarterly Recurrence Calendar

Currently when creating a new Control Center calendar, the only recurrence selections available are daily, weekly, monthly, and yearly. I believe it would be useful to add a quarterly recurrence as well.
almost 8 years ago in Sterling Control Center Monitor / Administration & Configuration / Usability 1 Not under consideration

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