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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 320 of 2953

Enable custom widgets in CCM dashboards with global filters/multiple dashboards

MFT operators want to see multiple aspects of the health of their systems pulling in data from other tools such as sever performance as well as their own reports (either built with Jasper or by embedding reports from other tools like Grafana) on k...
5 months ago in Sterling Control Center Monitor / Usability 0 Submitted

IBM Sterling Rest Services should support BASIC and STANDARD authstyles at a time in the same instance

LIMITATION: In IBM Sterling Order Management 9.4 and 9.5, Currently If we want to use Rest Services in one deployment we have to choose either of the one authstyles 'BASIC' or 'STANDARD' only. Customer has deployed SMCFS on 2 WAS instances to serv...
over 7 years ago in Order Management (OnPrem & OMoC) 5 Not under consideration

Enhance the product to charge/settlement based on the authorized amount and authorization id mapping

The following is the issue scenario Line 1 – Authorized (individual auth id) along with shipping charge (Authorized -individual auth id). Shipped and invoiced Line 2 – Authorized with auth id. As part of the settlement, a single charge record is o...
over 2 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Audit db query client

We have several audits that question access to db, especially the access to customer data and the ability to download PII data in bulk through this mechanism. We need a mechanism to Audit the SQLs run across certain tables which have PII data and ...
5 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Alert to files stuck in SFG mailbox

Occasionally when SFG encounters issues files will not get picked up and routed by SFG. Until the file has been picked up by the SFG routing rule it is not visible in the SFG arrived file display meaning it is hard to identify where there are issu...
5 months ago in Sterling Control Center Monitor / Usability 0 Under review

Disable inventory safety factor on distribution group level

Currently, there is no option to ignore inventory safety factor when set on node level and configured in global inventory visibility. The option to disable safety factors on distribution group level would be beneficial in order to be able to monit...
over 1 year ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Ad Hoc Report Functionality

In version 6.1.3 and earlier when a report is run, the user has the option to keep/download in different versions such as pdf, xls, csv, etc and to email the report. However, in version 6.2, this ad hoc functionality has been removed. While an ad ...
over 3 years ago in Sterling Control Center Monitor / Reporting / Usability 3 Not under consideration

Reverse Partial Consumed Paypal Auth at the time of expiry

For PayPal orders during Re auth on expiration for partially shipped orders results in PayPal settlement failures where huge no. of orders are getting impacted.In Production, we have a setup of expiring the authorization of orders in 10 days. When...
over 3 years ago in Order Management (OnPrem & OMoC) 3 Future consideration

Hold being applied during OrderCreate with Status as resolved

When an order is created it is sent through logic to determine fraud. The logic sets the fraud hold as either created (active) or resolved (inactive). Sterling is not looking at the status of the hold and putting the hold in a created(active) stat...
5 months ago in Order Management (OnPrem & OMoC) 2 Not under consideration

Request for Enhancement to Support Korean Legal Audit Requirements

As per Korean government legal requirements, we have received a request to provide an audit and data report covering user activity and actions performed in the KR region over the past three years, in alignment with internal compliance and security...
5 months ago in Order Management (OnPrem & OMoC) 0 Future consideration