IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 480 of 2990

Putaway destination location screen to show location/quantity view

While doing putaway and selecting destination location where item should be put away to, a view showing the current locations where this item is already present in store would be useful on this screen. Along with the location, quantity available a...
11 months ago in Store Engagement / Usability 2 Future consideration

AD/LDAP authentication in ICC

Currently we are required to use SEAS for LDAP authentication. However, using SEAS as any tool will add more resources to the worker pool. While deploying SEAS does not require a license, there is a cost involved in adding CPU and memory to SEAS P...
over 1 year ago in Sterling Control Center Monitor / Security 0 Under review

Make Open Telemetry available in CCM

Please make Open telemetry available in CCM. CCM should be able to monitor 1) Queue depth from MQ perspective 2) Loss of connectivity between B2Bi and MQ server. Refer to Idea CCM1-I-382 This was the issue we had in production MQ serve...
6 months ago in Sterling Control Center Monitor / Other 0 Submitted

Enable custom widgets in CCM dashboards with global filters/multiple dashboards

MFT operators want to see multiple aspects of the health of their systems pulling in data from other tools such as sever performance as well as their own reports (either built with Jasper or by embedding reports from other tools like Grafana) on k...
6 months ago in Sterling Control Center Monitor / Usability 0 Submitted

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
12 months ago in Call Center 0 Future consideration

Alert to files stuck in SFG mailbox

Occasionally when SFG encounters issues files will not get picked up and routed by SFG. Until the file has been picked up by the SFG routing rule it is not visible in the SFG arrived file display meaning it is hard to identify where there are issu...
6 months ago in Sterling Control Center Monitor / Usability 0 Under review

Add System Business Process from SBI to the BP list in Control Center

The idea is to be able to choose from the drop-down list of BPs to monitor, the processes of the Sterling B2B Integrator system so that ICC is the tool used for this purpose and not have different systems that also work differently with the Alerts...
over 4 years ago in Sterling Control Center Monitor / Administration & Configuration 0 Not under consideration

Update CDZ by Control Center Director

Possibility to update CDZ through Control Center Director
over 2 years ago in Sterling Control Center Director 1 Not under consideration

Ability to Pause and Un-Pause CD nodes in SCC using runbatch or API

Sterling Control Center should have an sbility to Pause and Un-Pause Connect Direct nodes in SCC using runbatch script and/or using API
almost 8 years ago in Sterling Control Center Monitor / APIs & SDKs 1 Functionality already exists

Direct connector from ICC to ServiceNow

ICC generates SNMP traps and an intermediate tool captures it and then generates ticket on ServiceNow. This gives less control on how the tickets are generated on an incident management tool. Also, if there is a direct connector, we may also get r...
7 months ago in Sterling Control Center Monitor / Other 1 Submitted

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