IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 109 of 2953

Direct connector from ICC to ServiceNow

ICC generates SNMP traps and an intermediate tool captures it and then generates ticket on ServiceNow. This gives less control on how the tickets are generated on an incident management tool. Also, if there is a direct connector, we may also get r...
6 months ago in Sterling Control Center Monitor / Other 1 Submitted

Provide Print Pick List functionality in Pick Order List page

It has been an observation where in angular store, there is a print pick list functionality was provided OOTB, but has been removed from store next gen.This is one of the most feasible and useful functionality in store and widely used by store use...
6 months ago in Store Engagement 0 Future consideration

Control Center Monitor should alert us when connectivity is lost between SI and MQ server

We want to be alerted by Control Center Monitor if connectivity is lost between SI and MQ server.
about 1 year ago in Sterling Control Center Monitor / Other 1 Under review

Adding Packing Flow For Click & Collect Orders in Store Next Gen.

Hi Team, I have come across a case, and this can be a potential product enhancement in store next gen. case:when an click and collect order gets placed, and user comes to store to collect store, so here if customer has selected the gift wrap optio...
7 months ago in Store Engagement 2 Needs more information

Enhance Putaway Preferences

As part of this request, we would like to address 2 issues: Putaway preferences are not assigning putaway locations directly (using include/exclude locations) and we had to implement a workaround using location dedication to a specific inventory s...
7 months ago in Store Engagement / Usability 1

Enable or Disable the view only permissions for the screens in IBM Store Next Gen

We are having a requirement to have view only permission for screens/sections shown in the attached document in Store Engagement. However, when edit permission is enabled then user should be able to modify or perform the specific action in IBM Sto...
7 months ago in Store Engagement / Usability 0 Submitted

Need Audit details of cycle count Approval and Rejection

We need an Audit Details of who approved/Rejected the cycle count on variance ,Currently we have audit details only to whom the task is assigned but not the details of person who approved/rejected it hence it is becoming difficult to identify the ...
over 2 years ago in Store Engagement / APIs & SDKs 3 Future consideration

Enable an option to automatically exclude out-of-stock SKUs from Store Engagement search results.

Currently, Store Engagement displays SKUs with zero inventory in search results, which may lead to inefficiencies and confusion for store associates. This idea proposes an out-of-the-box configuration or filter that prevents out-of-stock SKUs from...
9 months ago in Store Engagement / Usability 0 Under review

Include absolute quantity in SIM- Inventory Adjustment event

We would like to have some additional data in 'Inventory Adjustment event' - https://www.ibm.com/docs/en/store-engagement?topic=events-inventory-adjustment Currently, this event returns the adjustedquantity whenever the Inventory is adjusted. "adj...
9 months ago in Store Engagement / Usability 0 Under review

ICC Ability To Monitor Cassandra, Zookeeper, Reaper, MQ for Global Mailbox

If we could see application statuses within ICC like we do for Secure Proxy & Global Mailbox (SFG/GM) applications, it would be much easier to troubleshoot issues. ICC should be a true monitoring tool for Global Mailbox, which would include di...
over 2 years ago in Sterling Control Center Monitor / Other 1 Future consideration

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