IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 196 of 2971

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

External Schedulers (TWS/Tidal) trigger business process capability in Sterling B2B Integrator

Sterling B2B integrator is tightly coupled with internal schedulers for triggering business process. This is creating a bottleneck for few business requirements which has dependency on external schedulers like TWS,Tidal.. Need capability in Sterli...
over 3 years ago in Sterling B2B Integrator / Usability 1 Future consideration

Observability Dashboard for Synchronization Jobs Performance

Monitoring Dashboard of IV processes. Supply, Demand, Reservation Async Jobs Performance Dashboard with KPIs like Average Processing Time, Max on Daily/Weekly/Monthly Periods, and Adherence to SLAs.For example, avg time to complete Supply Sync cal...
about 2 years ago in Inventory Visibility 1 Future consideration

Solution to Prevent Inventory Availability going negative

Currently when an inventory is added through cycle count or removed through Transfer Order we have a default segment as WALK_IN for IV system. But in some cases it is leading to negative inventory in WALK_IN segment when there is inventory only in...
about 1 year ago in Inventory Visibility 0 Future consideration

Get Availability by tag (inventory identifier)

IV does not currently provide availability by tag. It does support taking supplies/demands by tag. OMoC will generate the TagNumber and pass it to IV for supply/demand updates. IV will store them as OMoC had provided. However, you will not be able...
over 5 years ago in Inventory Visibility 2 Future consideration

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

Enable MyFG UI customizations when deployed to an Adapter Container POD

When deploying B2BI in Certified Containers, it has an out of the box instance of MyFileGateway 2.0 running on the ASI pods. However we want to run the MyFG on the AC pods, so we created a custom HTTP server adapter to run on "All adapter containe...
about 1 year ago in Sterling B2B Integrator / Usability 1 Future consideration

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
over 2 years ago in Call Center 6 Future consideration

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
over 1 year ago in Call Center 1 Functionality already exists

SFG does not accept any host key except RSA and DSS. Also there should be a configuration mechanism for ciphers.

SFG does not support any client Known Host Key except RSA and DSS. Now a days a significant number of clients are using Open SSH which uses ecdsa-sha2-nistp256 as the primary cipher and unfortunately SFG does not support that. We have at least 10 ...
almost 8 years ago in Sterling B2B Integrator / Usability 2 Functionality already exists

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