IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 148 of 2971

Implicit SSL is making a comeback with some sites due to its immediate application of SSL

Implicit SSL is generally not considered a best practice when setting up FTPS. The preferred alternative is Explicit SSL, which is the current standard for FTPS connections for B2B Integrator. However, some of our customers experience intense busi...
over 4 years ago in Sterling B2B Integrator / Security 0 Future consideration

Regarding user account creation alert in SI/SFG

Hi Team, We do not have any option to get an alert or notification whenever we create a new user in Sterling Dashboard or File-Gateway, It will be good if we can have an alert in security point of you, Please let me know if you need any other info...
about 2 years ago in Sterling B2B Integrator / Security 1 Needs more information

View transfer order information in Call Center

We are using procurement transfer order in our current implementation. There was a requirement to see the transfer order details in Call Center, mainly the tracking number while it is in transit. We could see that the Procurement tab at order line...
over 2 years ago in Call Center 4 Not under consideration

Sorting of products based on Availability during a call center product search

Call center currently displays list of products independent of items are available or not. When CSR are having a conversation with customer, they need to spend lot of time to identify products with inventory. There should be a mechanism to either ...
over 4 years ago in Call Center 0 Planned for future release

Need mTLS connectivity

This is a request for enhancement. Could you add mTLS to this product. Currently we have one partner that is requesting this capability in order to do business with them. mTLS is a type of mutual authentication in which the two parties in a connec...
over 2 years ago in Sterling B2B Integrator / Security 1 Needs more information

Change sequence of create order screens in OMS - Call Center

Currently, the sequence of screens for the create order flow in OMS is as follows: Enter SKU(s) Enter in customer and customer address information Enter additional order information (shipping option, etc.) Confirm payment information Submit order ...
over 2 years ago in Call Center 1 Functionality already exists

Ability to convert rich-text to plain text - Call Center

Today in OMS - Call Center, a user must click on different links, tasks, pages, etc. in order to execute their various day-to-day workflows (some of which are performed many times per day). If users were able to utilize key shortcuts (in addition ...
over 2 years ago in Call Center 16 Not under consideration

Ability to create Alerts in IBM Call Center for Commerce using HTML formatting instead of plain text.

We use alerts as a workflow system to report tasks to particular areas of the contact center to assist customers. The agents will copy and paste from a resource guide web page with the details they need to capture, having the format in HTML allows...
over 2 years ago in Call Center 0 Future consideration

Capture partner TLS version information during handshake

For all communications protocols (FTPs, SFTP, AS2, ConnectDirect etc), we would like to capture TLS version in logs. In case of upgrades, it helps to work with respective partners to upgrade to supported TLS version.
almost 5 years ago in Sterling B2B Integrator / Security 1 Functionality already exists

"Request for Enhancement" : ability to do explicit SSL ("SSL is optional") be added to the SMTP Send Adapter

We are trying to use the SMTP Send adapter( for Sterling B2B Integrator 6.x version) to connect Office 365 server using port 587, and realized that Sterling could not able make a connection, as SMTP Send adapter supports only two options " SSL can...
over 2 years ago in Sterling B2B Integrator / Security 1 Planned for future release

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