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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Self Service Tool

Showing 21

Option to create Dashboards in GrayLog

At the moment we don't have an option to create dashboards in the GrayLog. Given an option to create dashboards will help to monitor the number of errors or exceptions occurring on different business critical services.
about 2 months ago in Self Service Tool 0 Future consideration

Export all the results in one csv file, even if results are in multiple pages - IBM SQL DB Query Client

One request for enhancing the db query client. Even if results show up in pagination. Can you enable a feature where I can export all the results in one csv file. Like for e.g. if query results in more than 10K records, need a feature to export al...
5 months ago in Self Service Tool 0 Future consideration

DB query tool in OMoC

Need to be able to view/query tables and columns in a robust way and in real time
4 months ago in Self Service Tool 0 Future consideration

Schedule Server to Stop and Start through SST

Currently the SST allows to set the scheduling of the server to either Trigger at a certain time or to Start and Stop within the 24 hours. We would need the ability to schedule the Data Extract Server to be stopped during the weekily DB Reorg bein...
8 months ago in Self Service Tool 0 Future consideration

Provide Client Machine Certificate instead of User Certificate

When we download certificate from SST, it's is a User certificate. To install this certificate on user's machine, user need to install is manually one by one. We need steps on how to download client machine certificate, So that we can directly dep...
4 months ago in Self Service Tool 0 Future consideration

Ability to firewall whitelist an IP range in Self Service Tool

Today's IT infrastructure is heavily reliant on Cloud based practices, SaaS which all comes with a dynamic IP range. OMoC also has to integrate with certain applications. Today, SST for next gen version of OMS does not allow us to whitelist an ip ...
4 months ago in Self Service Tool 0 Future consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
4 months ago in Self Service Tool 3 Future consideration

Provide scripting option to import, export, and deploy CDT xml files

The ssctl command can be used to upload and deploy customizations jar files. It would be nice to expand the functionality of this command to support the upload, download, import, export, and deployment of CDT xml files. This would enable automatio...
about 1 year ago in Self Service Tool 0 Future consideration

Build and Deploy only the war needed + Build script per Env

IDEA-1: Todays it is not possible to build only selected war of the application that requires rebuild. Every time whole ear is built with all the wars which takes quite a time. It would be great if user can select the required war to be rebuild an...
7 months ago in Self Service Tool 0 Future consideration

DB tool usability enhancements

The DB query tool that comes with OMoC 2.0 has multiple usability issues. 1) on running a query, do not scroll the query entry window to the top, but leave the cursor where it is in the window 2) I should not need to add a space at the end of each...
over 3 years ago in Self Service Tool 1 Future consideration