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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Self Service Tool

Showing 24

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
3 months ago in Self Service Tool 2 Future consideration

SST - > Server Configuration Tab-> Enable Sorting based on Columns

SST - > Server Configuration Tab-> Enable Sorting based on Columns. Currently none of the columns are allowing Sorting. Having the ability to sort based on Name,Type,Profile,Number of Instances and Status will be helpful.
3 months ago in Self Service Tool 0 Future consideration

Ability to View Message, Put Message, and View Oldest Message in Queues for Prod and Preprod Envs

In QA and DEV under Queue configuration > Queue Processes we have options for -Put message -view message -view oldest message -delete queue -clear queue In Preprod and Prod we only have options for -delete queue - clear queue We cannot troubles...
3 months ago in Self Service Tool 0 Future consideration

Option to create Dashboards in GrayLog

At the moment we don't have an option to create dashboards in the GrayLog. Given an option to create dashboards will help to monitor the number of errors or exceptions occurring on different business critical services.
5 months ago in Self Service Tool 0 Future consideration

Provide Client Machine Certificate instead of User Certificate

When we download certificate from SST, it's is a User certificate. To install this certificate on user's machine, user need to install is manually one by one. We need steps on how to download client machine certificate, So that we can directly dep...
8 months ago in Self Service Tool 0 Future consideration

Ability to firewall whitelist an IP range in Self Service Tool

Today's IT infrastructure is heavily reliant on Cloud based practices, SaaS which all comes with a dynamic IP range. OMoC also has to integrate with certain applications. Today, SST for next gen version of OMS does not allow us to whitelist an ip ...
8 months ago in Self Service Tool 0 Future consideration

DB query tool in OMoC

Need to be able to view/query tables and columns in a robust way and in real time
8 months ago in Self Service Tool 0 Future consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
8 months ago in Self Service Tool 3 Future consideration

Export all the results in one csv file, even if results are in multiple pages - IBM SQL DB Query Client

One request for enhancing the db query client. Even if results show up in pagination. Can you enable a feature where I can export all the results in one csv file. Like for e.g. if query results in more than 10K records, need a feature to export al...
9 months ago in Self Service Tool 0 Future consideration

Build and Deploy only the war needed + Build script per Env

IDEA-1: Todays it is not possible to build only selected war of the application that requires rebuild. Every time whole ear is built with all the wars which takes quite a time. It would be great if user can select the required war to be rebuild an...
10 months ago in Self Service Tool 0 Future consideration