IBM Sterling


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Search results: Self Service Tool

Ability to restrict Developer role from generating client certificates in IBM Sterling OMS Self Service.

Currently, the Developer role in IBM Sterling OMS Self Service Tool (SST) has privileges to generate client certificates. This creates compliance and security challenges for organizations that require strict segregation of duties.We request IBM to...
5 months ago in Self Service Tool Future consideration

Adding SSCTL commands for rolling restart and restarting all agent/integration servers

Currently we do not have any commands for Rolling Restart process and agent start/stop processes in SST CLI. Current SSCTL commands are available for Uploading, listing, deploying, upgrading, downloading customizations processes along with CDT rel...
8 months ago in Self Service Tool Future consideration

Open Search Tool missing Save Result Option

1. Open Search Tool missing Save Result Option2. Open Search Tool Search result displays only 500 records - Does not have pagination Both available in previous search tool provided by IBM. With latest update to Open Search we lost access to above ...
about 1 year ago in Self Service Tool Future consideration

Implement Emails for proactively monitoring API and agent's performance.

Similar to what we have on SST for MQ alerts where we can add thresholds it would be useful to have options to add alerts around API thresholds, Agents response times. This will be useful for customers going into Peak to foresee any issues of agen...
over 1 year ago in Self Service Tool Future consideration

API to Monitoring download data without logging in

We would like to automate the monitoring process. It is very difficult to login to SST every time and navigate to Monitoring Menu, select all the option and see the very disappointing charts. It would be very useful if we could download the monito...
over 1 year ago in Self Service Tool Future consideration

Display the SST Metric Data Correctly

Please refer to TS016456569. When the app system down happened due to max heap usage, the SST metrics display the heap or Default executor threads reached the max by searching a small window (30 minutes) under application server JVM metrics. Howev...
almost 2 years ago in Self Service Tool Future consideration

Ability to view deployment history till last 1 year in Self Service Tool.

Need to have deployment history reflected for the last 1 year in Self Service tool.
almost 2 years ago in Self Service Tool Future consideration

Improvements to JMS monitoring screen in SST

I'll attach my suggestion / queries in a docx as it includes some pictures. In summary, since the move to the new JMS monitoring we have some questions and suggestions for how it could be improved, in particualr on the Queue depth graph and the qu...
about 2 years ago in Self Service Tool Future consideration

Customised monitoring dashboard views

The current SST monitoring dashboards are limited to filtering on queues per session - there is no way to save a view or create a dedicated link to quickly access the same view again (user setting not persisted). Where technical members may reacti...
about 2 years ago in Self Service Tool Future consideration

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
over 2 years ago in Self Service Tool Future consideration

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