Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Order Management (OnPrem & OMoC)

Decoupling Buyer Organization from Contract/Recurring Orders to Support B2C Subscription Models

Currently, the Contract and Recurring Order functionality in IBM Sterling OMS is architected primarily for B2B scenarios, necessitating a mandatory "Buyer Organization" dependency. To support modern B2C "Subscribe & Save" or "Subscription Box"...
2 days ago in Order Management (OnPrem & OMoC) Submitted

Support IBA (Item Based Allocation) within OMS when SIP is enabled.

IBA does not function when SIP is enabled. Inventory state and movements are owned by SIP (external to OMS), and there are no adaptors or events from SIP to OMS to trigger IBA reallocation. Confirmed by IBM Support on case TS022022526. Enhancement...
6 days ago in Order Management (OnPrem & OMoC) Submitted

Allow multiple INVENTORY resource pools per Node + Delivery Method so capacity can be tracked separately for distinct order streams (e.g., regular vs priority) at the same fulfillment center.

Today Sterling OMS enforces a uniqueness rule on Node + Delivery Method for INVENTORY-type resource pools. Attempting to create a second pool with the same combination fails with: "INV: Same attribute value can not be part of different INVENTORY ...
6 days ago in Order Management (OnPrem & OMoC) Submitted

wrf343

w<u>wqfed3d3df32e <img>wfeewf <u > wefwef
4 days ago in Order Management (OnPrem & OMoC) Submitted

AI Chatbot should provide Natural Language Input and Contextual Prompting for all relevant actions

1. AI chatbot should provide natural language input and contextual prompting. (Please see the screenshot attached for examples) 2. AI chatbot should provide contextual hint on relevant screens: When a CSR navigates to a specific action screen (e.g...
5 days ago in Order Management (OnPrem & OMoC) Submitted

Increase the column length of SOURCE_IP_ADDRESS in the YFS_ORDER_HEADER table based on IPv6 network standards

IPv6 is the newest networking standard. With that said, when will the SOURCE_IP_ADDRESS column on YFS_ORDER_HEADER table be updated with the new length? Currently it only supports 20 characters, whereas IPv6 is close to 40 characters.
about 2 months ago in Order Management (OnPrem & OMoC) Future consideration

Support for running OpenTelemetry (OTLP) Java Agent on IBM Sterling Order Management on Cloud (OMoC)

We would like OMoC to support running the OpenTelemetry (OTLP) Java agent on workloads deployed on the cloud version of IBM Sterling Order Management. Currently, there is no supported way to run the OTLP Java agent within the managed OMoC environm...
about 2 months ago in Order Management (OnPrem & OMoC) Under review

Support in the OMS Agentic AI toolkit for consuming and referencing documents stored in external repositories.

Currently, AI agents lack the ability to access or utilize external documents, limiting their effectiveness in real-world enterprise scenarios. The enhancement request is to enable: Integration with external document sources (e.g., SharePoint, blo...
10 days ago in Order Management (OnPrem & OMoC) Submitted

User login based logo and customization for AI chatbot

Enable dynamic branding and messaging customization in the chatbot based on the CSR’s assigned enterprise or organizational context. Currently, the AI chatbot supports only a static logo and uniform messaging for all users. The enhancement request...
10 days ago in Order Management (OnPrem & OMoC) Submitted

Logging and troubleshooting of AI agent

We request enhanced logging and analysis capabilities for AI interactions to support effective troubleshooting. Currently, available logs and trace levels are insufficient to diagnose issues, especially for non-reproducible scenarios. The solution...
10 days ago in Order Management (OnPrem & OMoC) Submitted