IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Order Management (OnPrem & OMoC)

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    Alert the support team when system has not received messages for a specific window of the day

    We are looking for a alert that notifies us if no messages are received in the queue. Currently, we have an SST alert for 'Message In,' but it cannot be time-bound — for example, if no messages are received between 1 AM and 2 AM then alert us.
    6 months ago in Order Management (OnPrem & OMoC) 1 Not under consideration

    Request for Product Enhancement – Demand Date Update Without Unscheduling Orders

    Dear team, I am writing to formally request a product enhancement based on our recent experience with PMR TS018501738, which exposed a limitation in the way Sterling OMS handles updates to demand dates when the order delivery date changes. Context...
    8 months ago in Order Management (OnPrem & OMoC) 1 Not under consideration

    Hold being applied during OrderCreate with Status as resolved

    When an order is created it is sent through logic to determine fraud. The logic sets the fraud hold as either created (active) or resolved (inactive). Sterling is not looking at the status of the hold and putting the hold in a created(active) stat...
    8 months ago in Order Management (OnPrem & OMoC) 2 Not under consideration

    Provision to enable creating Resource Pool for Service Items from UI [either SBC or Order HUB]

    Today we are able to create Resource Pool for Node Capacity, however we dont have a way other than using OOB Api to create resource pool for Services. It would be a good to have configuration in UI to create resource pool for Provided services and...
    8 months ago in Order Management (OnPrem & OMoC) 2 Not under consideration

    Lead times on the combination of node and item level (B2B)

    we propose the following enhancement:​ For calculating ESD and EDD, OOB OMS should consider lead times based on the combination of Node (Ship Node) and Item level. Additionally, the selection of parameters to be considered—individually or in combi...
    8 months ago in Order Management (OnPrem & OMoC) 2 Not under consideration

    For calculating ESD and EDD of Sales Order, OMS should consider receiving calendar too

    we propose the following enhancement:​ - For calculating ESD and EDD, OOB OMS should take in consideration both the Ship Node and Receiving Node calendars for Sales Orders too​
    8 months ago in Order Management (OnPrem & OMoC) 2 Not under consideration

    Whenever the receiving node is marked as "OFF" in OrderHub, the system should prevent order creation.​ In case the order is created and the receiving node is inactive, automatically move order to a "Backordered" status during scheduling, regardless of the AssumeInfiniteInventory flag or actual inventory maintenance in OMS.​

    IBM Sterling OMS currently supports backordering only when the Ship Node is marked as dirty and the AssumeInfiniteInventory flag is either set to 'N' or null.​ In this setup, if the inventory is not maintained and AssumeInfiniteInventory = Y, the ...
    8 months ago in Order Management (OnPrem & OMoC) 0 Not under consideration

    Enhance DTK to run in exploded mode

    Developers need a way to deploy customizations quickly and run tests on the tool kit. In the non-docker solution, there was a exploded mode deployment wherein the custom.jar can be replaced, appserver bounced to perform unit testing No such opt...
    10 months ago in Order Management (OnPrem & OMoC) 0 Not under consideration

    Enable view only permission to the product details screen in IBM Sterling Business Center

    We have a requirement to view product details in SBC without any edit or modify access. However, with current user group permissions, if Item Administration permission is enabled for IBM Sterling Business Centre, we are able to modify item propert...
    10 months ago in Order Management (OnPrem & OMoC) 1 Not under consideration

    Data Extract Agent to send deleted records

    Currently the extract agent does not send any data that was deleted from OMS database. This is causing discrepancies with our internal Data warehouse for any data that gets purged in OMS. The main concern is actually Inventory purge. We have a pro...
    10 months ago in Order Management (OnPrem & OMoC) 1 Not under consideration

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