IBM Sterling


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Order Management (OnPrem & OMoC)

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Modification in CancelOrder API functionality to preserve the Shipment Notes

Current Scenario : At the time of order cancellation "CancelOrderAPI" is cancelling all the active shipments & wiping the Shipment notes along with it. Requirement : We want to preserve the Shipment notes which are getting wiped at Order cance...
9 days ago in Order Management (OnPrem & OMoC) 0 Submitted

Provision to update Threshold for Item Node combination in Order Hub

Provision to update Threshold for Item Node combination in Order Hub. As of now, we dont have any screen to update Threshold for a given ItemNode combination in Order Hub. Customer does not want to build a new interface to call IV Update Threshold...
14 days ago in Order Management (OnPrem & OMoC) 0 Submitted

Assess and modify Sterling OMS to adhere to Kubernetes Application security controls and best practices for hardening applications to benefit Ford, IBM, and other IBM customers.

To improve the availability, reliability, security, and scalable operations of Ford’s OpenShift clusters and the applications that share them, Ford Motor Company is enforcing K8s policies and best practices from Red Hat, Google, the Cloud Native C...
27 days ago in Order Management (OnPrem & OMoC) 0 Submitted

Request for Product Enhancement – Demand Date Update Without Unscheduling Orders

Dear team, I am writing to formally request a product enhancement based on our recent experience with PMR TS018501738, which exposed a limitation in the way Sterling OMS handles updates to demand dates when the order delivery date changes. Context...
about 1 month ago in Order Management (OnPrem & OMoC) 0 Under review

Audit db query client

We have several audits that question access to db, especially the access to customer data and the ability to download PII data in bulk through this mechanism. We need a mechanism to Audit the SQLs run across certain tables which have PII data and ...
about 1 month ago in Order Management (OnPrem & OMoC) 0 Under review

Be able to configure RTAM to not monitor Model item level availability

RTAM spends time calculating the Model item level inventory availability (yfs_item.is_model_item = 'Y') but our business does not use this information so it's an opportunity to save resources for us. Could we add a customer overrides property to d...
about 1 month ago in Order Management (OnPrem & OMoC) 0 Under review

Hold being applied during OrderCreate with Status as resolved

When an order is created it is sent through logic to determine fraud. The logic sets the fraud hold as either created (active) or resolved (inactive). Sterling is not looking at the status of the hold and putting the hold in a created(active) stat...
about 2 months ago in Order Management (OnPrem & OMoC) 1 Needs more information

Request for Enhancement to Support Korean Legal Audit Requirements

As per Korean government legal requirements, we have received a request to provide an audit and data report covering user activity and actions performed in the KR region over the past three years, in alignment with internal compliance and security...
about 2 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Provision to enable creating Resource Pool for Service Items from UI [either SBC or Order HUB]

Today we are able to create Resource Pool for Node Capacity, however we dont have a way other than using OOB Api to create resource pool for Services. It would be a good to have configuration in UI to create resource pool for Provided services and...
about 2 months ago in Order Management (OnPrem & OMoC) 2 Not under consideration

Inventory Audit details page in Order Hub should be more meaningful to end users.

Inventory Audit details page in Order Hub should be more meaningful to end users and help to refer the shipment/order linked to transaction type of the inventory change. Example below In Inventory audit details screen in Order Hub UI the Reference...
about 2 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

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